Professional Hospitality Cover Letter Example for 2023

Read for inspiration or use it as a base to improve your own Hospitality cover letter. Just replace personal information, company application data and achievements with your own.

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Professional hospitality cover letter tips to help you stand out

You probably know that cover letters complement resumes and that recruiters just love asking for them. But why are cover letters important?

Well, because they are your chance of telling a story.

And let’s face it – listing different skills and achievements on your resume is essential. But connecting the dots in your cover letter and explaining what’s helped you gain expertise will make you stand out.

Read our proven Hospitality cover letter tips and examples below.

hospitality coverletter.png

So what’s the difference between a cover letter and a resume?

In short – the resume showcases your achievements and skills, while the cover letter focuses more on your personality and motivations.

Of course, you should mention some of your relevant skills in the cover letter as well. But make sure you’re not repeating your resume word by word.

Now let's move on to the things that make every cover letter great!

Use an appropriate salutation and write a powerful introduction

Addressing your cover letter to a person is always something you should aim to do.

But finding who's responsible for the recruitment process might not be the easiest thing. We get it.

In such cases, we advise you to stick to the gender-neutral cover letter salutations.

Here are some examples of suitable classic salutations:

  • Dear Ms. Smith,
  • Dear Peter Roberts,
  • To the [company name] Recruitment Team,
  • Dear Hiring Manager

The introduction of your Hospitality cover letter is what will get you remembered. But how can you make sure that your opening line is good enough?

Rumor has it, many people out there have started using phrases like “I found your job advert on website X and decided to apply” ever more often. But more importantly – that recruiters are already getting tired of it.

So instead of saying what everyone else is saying, we advise you to go for a more honest approach. Begin your cover letter by explaining what excites you about the company and how this excitement will help you on your journey towards success.

Focus on your soft skills but don't forget about the hard skills too

So you’ve listed all your hard skills on your resume, now what?

It’s time to think about the soft ones. But remember, it’s essential to not just list your soft skills but to link them to the actual ways they can help you do well in the future.

And what about hard skills, have we completely crossed them out? No, not at all. You still need to mention some of these if you want to pass applicant tracking systems that screen texts for certain keywords. Check the requirements section of the job advert for a complete list of phrases you need to include.

Show that you know the company and its problems well

Every recruiter wants to know whether you’ve decided to apply because you’re familiar with the company or because their job advert was the first thing you saw this morning.

So – show that you’ve researched the company and are aware of its strengths, weaknesses, and potential problems.

In addition, you can also share how your Hospitality skills can add value to the team.

End in an actionable way

While the introduction is the best way to make a good impression, using the right words to end your cover letter can help you get a callback.

Our advice is to make sure that your closing line matches the company culture. However, “Looking forward to hearing from you” and other traditional phrases are always a safe choice.

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Land a job interview by pairing your Hospitality cover letter with a great resume

Having a professional Hospitality cover letter is great, but pairing it with an equally good resume will help you beat luck.

Check out our Hospitality resume writing guidelines or hire an expert to guide you .

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Hospitality Cover Letter Examples

How to write an impressive hospitality cover letter.

Hospitality professionals work in a wide range of positions, from guest service agents and tourism managers to concierges and event planners. When applying for a role in hospitality, it is crucial to have a well-written cover letter that captivates the attention of employers .

Meals on Wheals Cover Letter Sample

In this guide, we will teach you everything you need to know about writing a cover letter as a hospitality professional. Keep reading to learn:

  • Why your hospitality cover letter needs a header & headline
  • How to tailor your hospitality cover letter for a specific job
  • What to say in your cover letter introduction to make it compelling
  • Ways to showcase your best skills & accomplishments in hospitality
  • How to conclude your hospitality cover letter effectively

1. Include an effective header & headline in your hospitality cover letter

As you begin writing your hospitality cover letter, it is important to consider how you will give the letter structure and visual appeal.

These are important factors to think about, as they give your cover letter a well-organized look and help to create a positive first impression.

A cover letter header and cover letter headline are perfect for achieving this structure. Starting with your header, you will include key information, such as:

  • Your name and professional title
  • Your professional contact information
  • The name of the company & department you are applying to
  • The address of the company (optional unless you are sending a physical letter or if the company has multiple locations)

Here is an example of a well-formatted hospitality header

Jane Doe , Hospitality Professional

(123) 456-7890 | [email protected] |

To: Refresh Spa & Boutique Hotel Hospitality Services Department 1234 Street Address

Asheville, NC, 28715

After you have created your header, you will move on to writing your cover letter headline. To write a strong headline, make sure to include:

  • A keyword related to the position
  • An eye-catching number or trigger word
  • A powerful adjective or verb
  • A promise to the employer that indicates the letter is tailored for their specific company

Here is an example of a well-written hospitality headline, followed by a breakdown of its parts

My 3 Customer Success Stories in Hospitality & How They Can Benefit Your Company

Trigger Word/Number : 3 Customer Success Stories Keyword: Hospitality Adjective/Verb: Benefit Promise: Your Company

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2. tailor your hospitality cover letter for a specific job.

Whenever you write a hospitality cover letter, it is important to show employers that you have a high level of interest in the position , as well as excellent attention to detail .

Accomplishing this is as simple as tailoring the content and greeting of your cover letter to the specific job you are applying to . To write a tailored cover letter, you must first research the company thoroughly beforehand, looking for details such as:

  • What the company values and looks for in its employees – this helps you determine which of your skills the employer is most interested in
  • What the company culture is like – with this information, you can more accurately explain why you are a great fit for their team
  • Who at the company will review your cover letter – using this detail allows you to create a personalized greeting that shows you have taken the time to research the company

A personalized greeting addresses a specific person by name. If you choose to include an honorific (Dr., Mr., Ms., Mrs., etc.) in your greeting, always make sure you are using the correct one for the person you are speaking to. If you are unsure, it’s better to omit it.

Here are 3 examples of personalized cover letter greetings

  • Dear Hospitality Manager Jack Smith,

Dear Mr. Jack Smith,

  • Dear Manager Jack Smith & the Hospitality Team,

3. Make your hospitality cover letter introduction compelling

Now that the employer’s attention is fully hooked thanks to your headline and personalized greeting, you must use your introduction to ensure they continue reading .

A compelling hospitality cover letter introduction will include:

  • An overview of your professional history (years of experience, specializations, etc.)
  • A statement on your interest in the position
  • Any professional associations or mutual acquaintances you have

Pro Tip: Including a mutual acquaintance is always helpful, as it establishes rapport and trust with the employer. If you need help building your professional network and gaining more mutual acquaintances, try using the professional social platform LinkedIn to connect with your peers. 

Here is an example of a compelling introduction from a hospitality cover letter

I am a hospitality professional with more than 4 years of experience working in the travel and tourism department of a major ski resort. One of my main responsibilities in this role was helping to plan travel itineraries for high-profile clients, which led to me meeting one of your company’s founding members, Mrs. Molly Myers. Being highly impressed with my skills and service, Mrs. Myers strongly recommended I apply for this opening. 

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4. Showcase your best skills & accomplishments in hospitality

After your introduction come the body paragraphs of your hospitality cover letter. You should aim to include 2 to 4 body paragraphs that offer key insights into your professional capabilities, such as:

  • Your relevant skills and how you plan to apply them in this position
  • Your notable accomplishments in hospitality
  • Your professional attributes that make you a perfect fit for the company

As you describe these qualifications, make sure to include specific, contextual, and quantifiable details whenever possible. This will help make the information more valuable and insightful to employers.

Here are 6 examples of hospitality skills to describe in a cover letter

  • Hotel and resort operations
  • Itinerary planning and management
  • Budget management
  • Coordinating and managing staff
  • Exceptional customer service
  • Knowledge of local and regional tourism

Here are examples of how to describe accomplishments in a hospitality cover letter

  • As a hospitality professional at [Former Employer], I oversaw guest relations at a 5-star resort. I always provided exceptional service to guests, which led to me earning a spotless 100% guest satisfaction rating. Additionally, I helped promote the company’s guest itinerary planning program, raising guest participation by 40%.  
  • During my tenure as a Front Desk Supervisor at XYZ Hotel, I successfully implemented a guest satisfaction program that resulted in a 15% increase in positive customer feedback. By training and empowering my team to deliver personalized service and anticipate guest needs, we consistently exceeded guest expectations and earned numerous positive reviews on popular travel platforms.  
  • I spearheaded a cost-saving initiative that optimized operational efficiencies within the housekeeping department. Through strategic scheduling and inventory management, we reduced cleaning supply expenses by 20% while maintaining high cleanliness standards.

5. Conclude your hospitality cover letter effectively

To conclude your hospitality cover letter, it is essential to encourage the employer to get in touch with you promptly. Your closing statement on your cover letter should include:

  • An enthusiastic sentence saying you are looking forward to hearing from them
  • The best way and time to contact you
  • When you plan on following up
  • A formal sign-off

Here is an example of an effective conclusion from a hospitality cover letter

I am incredibly thrilled to be considered for this opportunity and hope to hear from you within the next week. I am available to meet directly or over the phone any weekday between the hours of 9 a.m. to 6 p.m., and the best way to reach me is at (123) 456-7890. If I have not heard back by next Friday, I plan to follow up that afternoon.

Sincerely Yours,

[Applicant Name]

If you have ever wondered how a cover letter differs from a resume,  this article will tell you everything about the key differences between the two .

Martin Poduška — Editor in Chief / Resume Writer

Martin Poduška

Martin is a resume expert and career advice writer at Kickresume. In his five years at Kickresume, he has written hundreds of in-depth, painstakingly researched resume advice articles and, as chief editor, he has also edited and revised every single article on this website. Tens of thousands of job seekers read Martin’s resume advice every month. He holds a degree in English from the University of St Andrews and a degree in Comparative Literature from the University of Amsterdam .


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Example of an Application Letter for Hotel & Restaurant Management

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Applying for a job in hotel or restaurant management requires a personable nature, attention to detail and the ability to project confidence. The letter you draft in conjunction with your job application should demonstrate that you're articulate, knowledgeable and have the ability to be engaging with customers and staff.

Introduce Yourself

The opening of your letter should both introduce you and demonstrate your enthusiasm for the potential of working with the hotel or restaurant. You want to sound knowledgeable and genuine in your approach. Example:

I'm delighted to submit my application for the role of manager of the Elegant Hotel Company. My family has been a patron of this wonderful establishment for more than 30 years, and I'm enamored at the prospect of building on the legacy and reputation of a business I have such fond personal memories of.

Outline Your Qualifications

While you should lead with and emphasize your specific experience in the hotel or restaurant management industries, other areas to focus on include customer service, employee and vendor relations and event planning. Example:

In addition to the eight years I spent managing The Fine Dining restaurant in New York City, I also have substantial experience in catering and event planning, having worked my way through college for a major convention planning company. I pride myself on providing exceptional degrees of customer service, and I place high value on creating the best possible working relationships with my staffers.

If you have specific education, experience or training related to the industry, make note of that as well. This is especially important if the job description asks for specific skill sets.

Showcase Your Personality

Hotel and restaurant hospitality is all about creating a memorable experience for customers, so make sure your application letter showcases your personality. Example:

I’m a big believer in creating enjoyable experiences for every guest. It’s my job to ensure every person not only has everything they want or need during their stay, I want them to feel catered to and appreciated. This attitude is something I try to weave through every element of my management role.

Conclude your letter by referencing any attachments, such as resume, letters of recommendation or even industry awards you won yourself or on behalf of previous employers. Finish with a call to action, such as requesting an interview or noting some other type of next step. Example:

Attached, please find my resume, a copy of the International Hotel Association Customer Service Excellence award I received in 2016 and three letters of recommendation from past employers. If you feel I'm a good fit for this position, I'd love the chance to meet in person and learn more about this exciting opportunity.

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Lisa McQuerrey has been an award-winning writer and author for more than 25 years. She specializes in business, finance, workplace/career and education. Publications she’s written for include Southwest Exchange and InBusiness Las Vegas.

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How to write a simple application cover letter, how to write a sample letter accepting an interview opportunity, how to prepare a resume for hotel & restaurant management, restaurant job qualifications resume, how to write a generic cover letter for multiple purposes, how to make a good application letter, how to make a restaurant position look professional on a resume, what do you say at a restaurant interview if they ask you why would you like to work here, how to write business letters to get jobs, most popular.

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