precision toyota

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Precision Toyota of Tucson

• No photo available Toyota Certified 2022 Toyota Tacoma SR5 14,722 mi. $33,274 Fair Deal CPO Warrantied

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They always deliver quality service.

They always deliver quality service. The dealership is easy to locate on the West side of Tucson.

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• Overall experience 5.0
• Does recommend this dealer
• Came in for service or repair

Gabe H was extremely helpful with getting my car

Gabe H was extremely helpful with getting my car repaired! I was initially not happy because I did not get a call back regarding a quote and had to follow up. Thankfully, Gabe took care of everything in a timely manner.

The service was fantastic!

The service was fantastic! I received updates on the service work. The repair was made on my A/C work great.

I was originally satisfied with the customer service for

I was originally satisfied with the customer service for repairs. However, in the past year I have become a dissatisfied customer and will look elsewhere for service. In December last year my vehicle needed a new battery. It was still under the bumper to bumper warranty. At first Precision told me they would not replace the battery. I had to discuss this matter at length with someone in management and while they did replace the battery as a warranty repair it was an unpleasant experience. When I purchased the vehicle in 2021 I specifically inquired about quick service for oil changes and 5,000 mile check-ups. They assured me that they provided these services, on a drive-in basis, in about 1 hour. Now, in my last two or three visits, they are quoting over 2 hours for a simple oil change and they prefer that you make an appointment. They have a speech about how busy their service technicians are, overworked, apparently. This seems to be nonsense, Precision has more than likely found out that they can layoff repair staff, make customers wait longer, and still make a profit. Bad work on the part of Precision, I will take my business elsewhere.

• Overall experience 2.0
• Does not recommend this dealer

We appreciate your honest feedback regarding your service visits within the last year. As we cannot locate a customer profile in our system based on the contact information in your review, it is difficult to fully understand why our staff did not replace your battery initially. If you would like to share your contact information, you can email [email protected] and we would gladly investigate the situation. Within the last year, we have made significant changes to some of our processes, one of which was prioritizing our customers who schedule an appointment. By scheduling an appointment, it allows us to better manage our workflow for the day. Scheduling an appointment is very simple; you can either call our main phone line or go to https://www.pretoy.com/book/. Scheduling an appointment would help ensure that your vehicle is tended to in a timely and more efficient manner. Thank you for taking the time to bring this to our attention. We do wish you luck with your future servicing needs, and we will always be available if you need us!

Lindsey was very patient with this customer!

Lindsey was very patient with this customer! Her customer service was top notch! Precision Toyota had my car fixed within 24 hours, which was greatly appreciated!

• Overall experience 4.0

I have an older car that needed some extensive work done.

I have an older car that needed some extensive work done. The repairs were finished sooner than I expected, and my car runs great.

I really don't have Much to say about this dealership ,

I really don't have Much to say about this dealership , but some of their service reps are very professionsl

Love our car, quick service on the glass coat paint on

Love our car, quick service on the glass coat paint on the car. Easy to get loaner for that service. Still trying to figure out how to work everything in the care. Not as easy as it sounded. (We love the cappuccino in your coffee machine!)

• Shopped for a new car

Fantastic people and service.

Fantastic people and service. Everything is always done perfectly and friendly. Service is always above and beyond expectation.

They were able to fit me in early on Labor Day for a 5k

They were able to fit me in early on Labor Day for a 5k maintenance on a Camry that my son and daughter-in-law bought in Oklahoma.

Notable highlights

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Certified cars are manufacturer warrantied and typically go through a rigorous multi-point inspection.

This car is likely to sell soon based on the price, features, and condition.

Looking to have this car delivered to your home? This dealership offers home delivery on some or all of its cars. Contact the dealership with our tools to get details such as qualifying cars, test drive options, and any applicable fees.

You can get more information about this car from your couch through a virtual appointment! Use our tools to contact the dealership to schedule a video consultation. A video walkaround of this car may be available upon request.

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