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Responsible Use of Technology: The Microsoft Case Study

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In collaboration with the Markkula Center for Applied Ethics at Santa Clara University, USA

The World Economic Forum Responsible Use of Technology project aims to provide practical resources for organizations to operationalize ethics in technology. This White Paper, with its focus on Microsoft Corporation, highlights tools and processes that facilitate responsible technology product design and development. The document is the first in a series that seeks to investigate how companies have begun to incorporate ethical thinking into the development of technology. Its lessons can help organizations advance their own responsible innovation practices, and may even inspire others that have created new methods in pursuit of ethical technology to share their work, either in this series or elsewhere.

World Economic Forum reports may be republished in accordance with the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public License , and in accordance with our Terms of Use .

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  • Harvard Business School →
  • Faculty & Research →
  • October 2017
  • HBS Case Collection

The Transformation of Microsoft

  • Format: Print
  • | Language: English
  • | Pages: 15

About The Authors

microsoft case study

C. Fritz Foley

microsoft case study

E. Scott Mayfield

Related work.

  • Faculty Research
  • The Transformation of Microsoft  By: C. Fritz Foley and F. Katelynn Boland


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