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Business Law I Essentials

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business law case study questions

Mirande Valbrune

Renee De Assis, Texas Woman's University

Suzanne Cardell, University of Massachusetts Dartmouth

Copyright Year: 2019

Publisher: OpenStax

Language: English

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Reviewed by Ben Carr, Associate Professor, James Madison University on 7/30/20

The text was comprehensive in general, to some extent too much so, and with regards to a few topics that I consider critical topics for a business course, completely lacking. First, as to the “too much”. There were some legal subjects which were... read more

Comprehensiveness rating: 4 see less

The text was comprehensive in general, to some extent too much so, and with regards to a few topics that I consider critical topics for a business course, completely lacking. First, as to the “too much”. There were some legal subjects which were unnecessary and seemingly used to take up space. For example, I do not know how or why any student not in law school would need to know about “res ipsa loquitur” (note: it was spelled incorrectly in the text). It is not a practical topic area and only lawyers would need to understand that concept. Another example was the Ethical Decision Making Policies. Despite putting it in the text, there was no discussion about the decision making process beyond just replicating the University of Michigan policy that was quoted. So, in this case, it did not even need to be included, and if so, it merited further discussion. There were a few other subjects dealt with similarly, but those did not necessarily detract from the overall value of the text itself. As for the “lacking” comment, it is surprising that a text on Business Law (even if it is an introduction) does not include a chapter on business entities. Corporations, LLCs, Partnerships (general and limited) and sole proprietorships are significant topics which deserve discussion and explanation. Also, there was no mention of vicarious liability. Respondeat Superior, principal/agent and partnerships are three legal areas where an employer/third party who is not directly involved in a specific incident can/may be held responsible to an injured party due solely to the relationship between that employer/third party and the person causing the injury. The section on ethics was also failed to address professional ethics vs. personal ethics. How those two interact on a daily basis, especially with regards to corporate decisions is an important topic to discuss. For example, Hobby Lobby refused to comply with an Affordable Care Act requirement that medical insurance provided by employers include contraceptives. An employee filed suit, and the U.S. Supreme Court had to ultimately decide the issue. That was a personal value/ethic that the owners of Hobby Lobby (it was privately owned) utilized instead of a “professional” value/ethic. The criminal law section did not address battery and how it was technically different from assault. This is not a critical issue in business law, but if the author(s) were going to address assault, then battery should have also been addressed. The ADR section should have, in my opinion, considered the benefits of an employee agreeing to a pre-employment waiver of the right to trial. Many employers are now either requiring, or at least making it optional, for an employee to waive that right. The consequences of doing so are important and deserve some coverage. The sections on both sexual harassment and negligence were far too superficial and short. These are two areas of significant corporate liability exposure and lawsuit filings. Neither received the type of attention which they deserved. Lastly, I am a big fan of hypotheticals. In this reviewer's opinion, there were not enough of those, especially not enough real-world cases used as tools to explain a concept.

Content Accuracy rating: 4

The content was generally accurate with some nit-picking on my part. For example, the author(s) stated that most states do not allow minors to void a contract after turning 18 years of age. It is my understanding that most states actually allow for a “reasonable” time after turning 18 for a minor to void a contract unless that minor has somehow ratified or affirmed the contract after turning 18. Also, comparative vs. contributory negligence was not handled as deftly as it could have been. First, there are two types of comparative negligence, which was not discussed, and second, it is solely dependent upon which state in which the incident occurs as to whether comparative negligence (either type) or contributory negligence will be utilized in a legal analysis. Another nit-picking on my part deals with a few minor mischaracterizations and/or inadequate information. An example of that is when the author(s) discuss the McDonald’s case involving the hot coffee. A significant issue in the case was punitive damages, because McDonald’s knew that their coffee was too hot and had made the “business” decision to not change the temperature. To simply use the case as a “negligence” example misses the primary point of that case. Yet another nit-picking was that when the author(s) discussed Title VII, they did not point out that there are employee limits to the application of that Title. For example, Title VII’s prohibition against discriminating against a person with a disability does not apply to an entity with fewer than 15 employees, while the prohibition against discriminating against age does not apply to an entity with fewer than 20 employees. This is important, because state laws can lower those thresholds and readers need to be ultra aware of checking both the federal and state law protections. There were other nuances that the author(s) did not mention which would be valuable as instruction, such as with sexual harassment. In sum, the text was relatively comprehensive, and would be most useful to an instructor with legal experience who could utilize it in a very, very basic, almost vocabulary level, manner. It says that it is “Essentials”, but there are some essentials, which I have addressed, that I feel should have been included. Assuming that it is intended solely as a very basic introduction, that is where its value can be found. Otherwise, an instructor trying to utilize the text without a sound legal understanding to begin with will find that it will raise many questions that students may ask which he/she will not be prepared to answer or explain and/or even convey information which may be incorrectly applied.

Relevance/Longevity rating: 5

Due to its very basic manner of addressing virtually all the topics, the content is up-to-date in its content. Without further exploration of the topics in the text, i.e. Essentials II, the text is only marginally useful as a text for practical legal considerations on its own. The text is written and/or arranged in such a way that necessary updates will be relatively easy and straightforward to implement.

Clarity rating: 5

The text was written in a way that most would understand. There were a few times when I had to re-read a sentence or paragraph and use my own understanding to have the passage make sense. Again, it is important that whoever uses the text already have a legal background.

Consistency rating: 5

The text was consistent in terms of terminology and framework.

Modularity rating: 4

Due to the nature of law itself, the text is marginally susceptible to being divided up into different sections at different points. To stress, that is not the author(s) issue, that is the nature of the beast. There has to be some scaffolding in law with certain concepts being taught/learned in order. In terms of its comparison to other legal texts in this topical area, I would strongly guess that it is pretty consistent and does as well as it can except for one suggestion that I will give in the following review area.

Organization/Structure/Flow rating: 5

Section 5.2 seemed to me to be out of place. It would be far better suited if placed either in chapter 1 or as its own chapter between chapters 1 and 2. Otherwise, the topics in the text are presented in a logical, clear fashion.

Interface rating: 5

I had no problems with the interface or with navigating through the text. Everything was clear and I did not discern any distractions or confusions to the reader.

Grammatical Errors rating: 5

I am not an English major, but I did not notice any grammatical errors.

Cultural Relevance rating: 5

The text is not culturally insensitive or offensive in any way. I would, however, suggest that the cultural events since the text was published would justify a supplement. More discussion of Title VII and the sex, race and color classes would be appropriate.

I think the goals of this text were laudable, but fell just a little short of my expectations. At times, it seemed as though someone other than an attorney or someone familiar with law was writing it, and was just cutting and pasting without a practical understanding of what was being written. That may be due more to a goal to just give some "essentials" to supplement the in classroom teaching of an instructor with some legal knowledge or experience.

Reviewed by Paolo Davide Farah, Assistant Professor, West Virginia University on 5/1/20

The reviewer believes that text covers all areas and ideas of the subject appropriately. The title of the book is Business Law I Essentials, so the expectation is that there might be the need to prepare a Business Law II Essential for the areas,... read more

The reviewer believes that text covers all areas and ideas of the subject appropriately. The title of the book is Business Law I Essentials, so the expectation is that there might be the need to prepare a Business Law II Essential for the areas, which are missing from the analysis. In fact, my interpretation and understanding is that this book selects some of the most important issues in the areas, but it is also focusing on what it can be virtually possible to cover in a single class module. In fact, 14 sections/chapters are equivalent to a 14-week class. I believe that this textbook is useful for a first clear introduction to beginners and then students can complement with the constitution, the case law, case studies, simulations and other relevant real life examples and experiences.

Content Accuracy rating: 5

The reviewer considers that the content of the book is accurate. The selection of topics is also relevant. Particularly, the corporate social responsibility is an area not covered by all business law textbooks. Generally, other business law textbooks cover predominantly the market oriented analysis and not sufficiently the limits to globalization and the business sector represented by the necessary balance between business and human rights, business and sustainable development, business and other non-commercial values. I would probably extend some parts to also cover corporate governance

The reviewer considers that the book covers relevant contemporary issues without risks for the longevity of the book. The case studies are useful to students to learn from practice.

As previously mentioned, the text is clear and organized in such a way that is easy to access for students that will approach these topics for the first time. The instructor can use the single chapters as the main topic for each of the classes complementing this book with cases and other additional readings. The terminology and the language is accessible to students and non-experts.

Consistency rating: 4

The text is internally consistent, but I believe the pictures are not a relevant addition to the textbook. It would be advisable that the author revises the textbook to use pictures that are actually relevant for the analysis of each of the sections.

Modularity rating: 5

Each chapter can be used as an individual section for class modules and lectures complemented with additional materials.

The topics in the text were presented clearly.

The text does not present any interface, but it necessitates some external materials to cover some aspects. In addition, the pictures are not representative of the contents of the textbook.

The reviewer did not detect grammatical errors.

During the review, no culturally insensitive remarks or offensive statements have been detected in any way.

I will use this book for one of my classes.

Reviewed by Steve Custer, Associate Professor, Oakland City University on 12/19/19

This book covered the major aspects inherent to the legal landscape of business. Its subject matter is well referenced and provided a solid vocabulary of terms. Particularly, the content offered an informative section on negotiation skills and... read more

Comprehensiveness rating: 5 see less

This book covered the major aspects inherent to the legal landscape of business. Its subject matter is well referenced and provided a solid vocabulary of terms. Particularly, the content offered an informative section on negotiation skills and tactics that I would recommend.

Upon inspection, this reviewer found the book to be accurate, without errors, and neutral in its presentation.

This reviewer found the text to be timely and informative. Specifically, chapter 7 (contract law) provided some excellent real-world examples that should be incorporated into classroom discussions.

The book is well formatted which should enable the entry level business law student to excel in their learning and comprehension of broad based legal definitions.

The text is largely consistent, although the authors elected to provide more examples and tables to illustrate concepts in the latter chapters of the text than in the former chapters.

The chapters of this text were well assembled and concise. I would not hesitate to adopt portions alongside other material in the classroom.

The topics were presented in a clear fashion and were easy to understand.

Interface rating: 4

No interface issues were noted, but when compared with other resources, additional content seemed lacking at times.

No grammatical errors were found during this review.

Upon inspection, this reviewer did not notice any insensitive or offensive material in this text.

There are a plethora of business law texts available in the marketplace. Whatever resources one chooses to adopt, the Business Law Essentials text could certainly be utilized as an effective supplement in the classroom.

business law case study questions

Reviewed by Chelsea Green, Assistant Clinical Professor, Miami University on 12/6/19

Even though this text is an "essentials" text, there are certain topics that are missing from the text that I would expect to find in a basic legal environments textbook. These include topics such as 1) Real, Personal, and Intellectual Property;... read more

Comprehensiveness rating: 3 see less

Even though this text is an "essentials" text, there are certain topics that are missing from the text that I would expect to find in a basic legal environments textbook. These include topics such as 1) Real, Personal, and Intellectual Property; 2) Negotiable Instruments and Banking; 3) Secured Transactions and Bankruptcy; 4) Agency and Liabilities to Third Parties; and 5) Business Organizations. The text includes both a table of contents and an index. It would be nice to see a glossary and the US Constitution in the back. The material included is fairly basic and doesn't explore the topics with adequate depth.

I am not finding inaccurate information, however, both sides of various topics are not included such as the free market argument that those arguing for corporate social responsibility would normally face.

Relevance/Longevity rating: 3

Most of the book covers foundation material that will timeless. However, there are a number of links to supporting information located on the web that could become obsolete. This text also lacks examples of the law from trial cases, which may increase the longevity of the text, however, this trait also leads to the shallower coverage of the topics.

Clarity rating: 4

The book is easy to read and provides user-friendly vocabulary for a non-lawyer.

The text is internally consistent in terms of terminology and framework. Again, if provides basic information regarding the legal topics covered.

This text is easily read and could be divided up cleanly.

Organization/Structure/Flow rating: 4

The organization of the material is logical and clear. There is good use of headings and visual breaks for the reader. The end of the chapters provide simple multiple choice questions for a learner to test themselves. There is not a summary provided at the end of the chapter which is common with standard texts.

I did not find any interface issues related to this text.

Grammatical Errors rating: 4

I did not find any grammatical errors that would stand out to a learner and distract from the content.

Cultural Relevance rating: 4

There are few examples in this text on which to judge its culturally insensitivity. The images included in the text illustrate a diverse group of participants in the law.

The images included in this book seem to be inserted only to take up space. Images in a law text can be very helpful for the non-learner by providing comparisons and flowcharts to simplify concepts. Consider using more meaningful images to support the text and provide the textual information in a different way.

Table of Contents

  • 1 American Law, Legal Reasoning, and the Legal System
  • 2 Disputes and Dispute Settlement
  • 3 Business Ethics and Social Responsibility
  • 4 Business and the United States Constitution
  • 5 Criminal Liability
  • 6 The Tort System
  • 7 Contract Law
  • 8 Sales Contracts
  • 9 Employment and Labor Law
  • 10 Government Regulation
  • 11 Antitrust Law
  • 12 Unfair Trade Practices and the Federal Trade Commission
  • 13 International Law
  • 14 Securities Regulation

Ancillary Material

About the book.

Business Law I Essentials is a brief introductory textbook designed to meet the scope and sequence requirements of courses on Business Law or the Legal Environment of Business. The concepts are presented in a streamlined manner, and cover the key concepts necessary to establish a strong foundation in the subject. The textbook follows a traditional approach to the study of business law. Each chapter contains learning objectives, explanatory narrative and concepts, references for further reading, and end-of-chapter questions.

Business Law I Essentials may need to be supplemented with additional content, cases, or related materials, and is offered as a foundational resource that focuses on the baseline concepts, issues, and approaches.

About the Contributors

Renee De Assis

Suzanne Cardell , University of Massachusetts Dartmouth

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Definitive Guide to Law Firm Case Studies! *Monday Article Series*

  • Thread starter Jacob Miller
  • Start date Jan 18, 2021
  • Tags assessment centre assessment centre case study case studies case study case study interview law firm case study written assessment

Jacob Miller

Jacob Miller

Legendary member.

  • Jan 18, 2021
  • InvestLDN: 50%
  • Jacob M: 40%
  • Alice G (Jacob’s grandmother): 6%
  • Daniel B (Jacob’s uncle): 4%
  • We absolutely want 100% ownership; we won’t settle for anything less.
  • We don’t want the hassle of having to set up new supply lines for their existing locations, we’re keen to more or less pick up all their suppliers.
  • We haven’t been told how much they want for the business yet, but ideally, we don’t want to pay much more than £850mn
  • We want Jacob to stay on with a public-facing role in the company - he’s a major part of the brand and we don’t to lose him.”
  • For in-person assessment centres, if you’re wearing a wristwatch, take it off and put it somewhere you can see it at a glance to keep time. If you’re completing your assessment centre virtually, make sure there is an accurate clock somewhere that you can see at a glance for the same purpose.
  • Spread all the documents in pack across your workspace with a notepad/ whatever you’ll be using for notes in the middle, where you can easily use it. This mitigates the chances of accidentally missing a document if you have them all in one profile.
  • Locate whatever document in the file contains the key issues you are asked to cover and make a note of, or highlight, these so you can easily make reference to them.
  • Take a few minutes to make a plan. Skim read the information you’ve been given to get a solid handle on key facts and the broad scenario. Use this time to make notes of any particularly obvious issues that jump off the page.

business law case study questions

  • The solicitor-client relationship between Lawyer McLawface LLP and KoffeeKulture
  • The potential buyer-target relationship between KoffeeKulture and Jacob’s Juices
  • The shareholder-company relationships between Jacob’s Juices Worldwide and its four shareholders, as well as Jacob’s daily position within the company
  • The group company relationships between Jacob’s Juices Worldwide Ltd, the target, and JJ UK/ JJ USA/ JJ Canada
  • The supplier-client relationship between FruitsRUs and JJ UK
  • Colour coding each issue with a different colour of pen or highlighter. Beware, though, that you could quickly run into issues with the number of colours you have relative to the number of issues in the paper; it is also not guaranteed that you’ll be able to access your bag/ pencil case before the exercise starts, so you may be unable to get all your pens/ highlighters
  • Give each issue a number. This is the approach I personally used. As you read through each document and identify an issue, number it. If you then come across another piece of information in a subsequent document which relates to an issue you have already numbered, you can give it the same number, so you remember that they are correlated

business law case study questions

  • Note, for example, that we have raised concerns about tax and employment obligations after the deal. These are considerations which are a part of every commercial transaction; it is important to show that you have a wider understanding of how deals work.
  • In this example, points such as KK’s large existing market share are subtle and also mixed in among a lot of unimportant background information, yet any challenge from a competition authority can completely destroy the prospect of a deal. It is important to look for even the smallest hints throughout the case study.
  • For example, in this case study, the termination clause of the contract between JJ and FruitsRUs is included, but, although it seems as though it ought to be important, it is actually of very little consequence for any issues we are considering here.
  • In case you were wondering, the issue we left out was in regards the fact that JJ were developing a franchise model before discussions started concerning the acquisition. We would need to conduct further due diligence to find out more about this: what stage were preparations at? Are there prospective franchisees who have signed agreements for obligations we would need to carry forward? Missing a point doesn’t make you any weaker a candidate - they don’t expect you to catch everything!
  • Key issues here are that Alice is potentially developing of dementia and Daniel is adamant that he does not want to sell his stake
  • There are various issues with the JJ/FruitsRUs contract which could pose challenges here
  • JJ was recently valued at £1bn so there is a clear mismatch here. We may need to look at leveraging different issues to lower the purchase price and also look at nuanced payment models such as instalments or targets-based payment
  • Jacob wants to leave to start a new venture; we would need to try and negotiate him staying for a longer period and also need to ensure his new venture would not compete with JJ/ KK. We would look to have a non-compete clause in the contract to secure this.
  • Identify where you have had to make assumptions for lack of information OR identify where you would need to investigate/track down additional information to not make assumptions.
  • Think realistically about the time you are given to prepare and to “report” back (whether in an interview, a presentation or written format). These tasks are always given with a very strict time limit so think about what’s reasonable to do within that. Quality over quantity will generally win out. Do you want to be the person who identifies lots of things superficially and with no connection to other points, or do you want to be the person who is able to show depth of analysis in some areas?
  • Prioritise - linked to the above aspect of limited time, but also try to prioritise your points. There’s probably lots you could make, but some are likely to be more substantial, more urgent or more important than others. Your analysis or opinion of what’s more influential will probably be assessed.
  • Skim read or have a quick glance through all the information given to you first to try and gauge what information you have in front of you before you start to pull your ideas together. If you start to read through it meticulously from the start, you might end up realising something on the last page blows everything out of the water or changes another point considerably, effectively meaning you have to start from scratch.
  • Remember who your audience is. For instance, with a written response, sometimes you’ll be writing something for a partner, sometimes you will be writing for a client. They are very different audiences with very different perceptions of what is important, with very different levels of knowledge. Think carefully about who your audience is and what they might (or might not) already know.
  • Plan! When you are given the task don’t be tempted to jump in immediately, have a glance over the information then use your brief to create a plan (e.g. what is the issue, what is the evidence for this issue, what is the solution). This way you can avoid aimlessly looking through the information as you will never have enough time to go through everything in detail.
  • Perspective! To help you find a range of issues, try to read through the information given to you from the perspectives of the different practice areas (e.g. what issues would the corporate team raise vs the banking team vs the real estate team vs the competition team). Doing this will enable you to cover more ground.
  • Be solution focused! More often than not, once you have identified the issues interviewers will be looking to test your problem-solving skills either directly through the task itself or indirectly through follow up questions. Ultimately the role of a solicitor is to advise clients, so it is important that when you spot your problems, you consider proposals for solving them.
  • Structure - Always include an executive summary of your conclusions/analysis/solutions at the beginning. Anyone that has little time to be reading through an entire document of details will want to get the information that is most important first and I think this holds true for any potential audience of the document you’re writing (partners, clients, associates etc.)
  • Reasoning - This is a tip geared particularly to case studies that have a discussion element. Even if you are unsure of the answers to any follow up questions you might receive, the key thing is to demonstrate how you’ve come to the conclusion you have made. Really talk through every step of your thought process because even if the final answer is wrong, this is something that demonstrates the analytical skills that firms look for.
  • Practice - Make full use of any of the sample case studies you can find on the forum or anywhere else to practice your clarity of writing, structure and level of analysis. This can really help candidates snap out of the long-winded style of writing that many of us default to because of writing university essays.
  • Diagram: Often you will be asked to give an overview or a summary of the matter at hand. A great way to do this simply and concisely is to use a diagram to show a visual representation of the scenario. If you have an M&A case study for example, you might want to draw who the buyer, the seller and the target are and use arrows to show the relationship between the parties. You could also note the price of the target here and also perhaps how the transaction is being funded by the buyer if this is given – if they are getting a bank loan, you could add the bank to the diagram and also the sum of the loan. The diagram doesn’t need to be a work of art, but it just needs to sum up the scenario well and it is serving as an aid for you to tell the overall story above anything else. It also doubles up as a repository of useful info from the documents (like deal price) so you don’t need to worry too much about retaining everything in your head! ( Note from Jacob: Looks like we’re on the same page here, Alice! ) 2. Organisation strategy for multiple questions: If you are posed with multiple questions to answer in a case study, I tended to like spider diagrams. I used to write each key question in a bubble in the middle of an A4 page (which would become my spider diagram) and I attributed a different coloured highlighter for each question. Say there were three questions I needed to answer, I would have three pages upon which I would do my diagram and three highlighters, one for each question. I would then go through the materials and use the correct highlighter for when a piece of information would help me to answer a particular question. I would then add that information onto the correct spider diagram with a page number beside it for ease of reference. By the time I had gone through all the information pack, I then had all the info I needed which was easy to re-find in my colour coded information pack. At that stage, I could spend my time constructing my written work/presentation with a greater focus on argument, structure and precision. I found this a really good technique which worked well for me, especially in tight time constraints. 3. Practice areas: Before opening information packs, I would write down all the law firm practice areas and have that in front of me. This helped me to think critically about what I was reading and meant I was actively searching for points and information. Law firms tend to add details into case studies which are really subtle and can be easily missed so I found in approaching case studies in this way, I was better able to pick up on these more subtle and nuanced points which would often help me to get credit for innovative and ‘outside the box’ thinking. Final point – leave ten minutes at the end to proof if it is a written task – this is vital.

Star Member

  • Jan 25, 2021

My first AC is coming up tomorrow morning - this could not have come at a better time. Thank you for taking the time to write this!  

Jaysen

Founder, TCLA

Polyglot said: My first AC is coming up tomorrow morning - this could not have come at a better time. Thank you for taking the time to write this! Click to expand...
Jaysen said: Best of luck! Click to expand...
  • Jan 26, 2021

Distinguished Member

Hi Jacob, first of all, thank you for this really helpful guide! I just wanted to clarify a few points: 1) In a written case study, let's say about 45 mins, how many points should you pick out? Should you stick to the ones specifically related to the client's demands (so in this case the 4 points mentioned in the note from KK Managing Director) or is it better to include everything you can find? 2) Could you please clarify what's a "targets-based payment"? I tried googling this but couldn't really find the answer. 3) Would you say it's better to try and focus equally between legal and commercial issues? Thank you! 😊  

rachelzane said: Hi Jacob, first of all, thank you for this really helpful guide! I just wanted to clarify a few points: 1) In a written case study, let's say about 45 mins, how many points should you pick out? Should you stick to the ones specifically related to the client's demands (so in this case the 4 points mentioned in the note from KK Managing Director) or is it better to include everything you can find? 2) Could you please clarify what's a "targets-based payment"? I tried googling this but couldn't really find the answer. 3) Would you say it's better to try and focus equally between legal and commercial issues? Thank you! 😊 Click to expand...
  • Feb 5, 2021
Jacob Miller said: Very very best of luck with your AC! I'm sure you'll smash it and I'm delighted the article was of help to you!! Click to expand...

Daniel Boden

Daniel Boden

Polyglot said: Jaysen and Thank you so much! Just wanted to say I was offered a place for the CMS Academy this Tuesday and it is still sinking in. Thank you again for the article, it definitely helped! Click to expand...
Daniel Boden said: Huge congrats! Hope you've been able to celebrate 🎉🥂 Click to expand...

Emma Raymond

  • Feb 6, 2021

Thanks so much for posting this article. Was really helpful having a break down of how to approach case studies ahead of my assessment centre. Also appreciated the creativity with regards to the name of the stakeholders!  

Alya

  • Feb 14, 2021

Hi, You wrote DT in the mind map above. I was wondering what it stands for...Does it mean Dispute Team?  

Alya said: Hi, You wrote DT in the mind map above. I was wondering what it stands for...Does it mean Dispute Team? Click to expand...
  • Feb 18, 2021
Jacob Miller said: Hi all, please see below the third of my Monday Article Series! This week is my definitive guide to case studies. It's a long one - you might want to go get a coffee and settle in! Introduction This week’s Monday Article will cover how to approach law firm case studies, one of the most intimidating parts of the Assessment Centre (this was certainly the case for me!). We will first go over a mock case study scenario and then consider some points of technique for approaching the task when you’re first handed the document pack. Thereafter, we will break down the example case study and detail the approach I took to organise my thoughts and group together issues and solutions. Afterwards, we will look at how we would structure our answer for either a written assessment or a subsequent case study interview. Finally, we’ll conclude with some top tips from the fantastic TCLA team! Note, we won’t be examining how to excel in the case study interview, or in wider drafting tasks, today. This article will cover up to the point of structuring your response for the interview or drafting the letter/ email to whomever you have been asked to send it. Case studies are designed to test a variety of skills, including your ability to interpret and analyse large amounts of information. Depending on the format of assessment (i.e., written or presented interview), your drafting or presentation skills may be tested. Interview-style assessments also test your ability to think on your feet and respond to stressful situations where you may not always know the answer. Case studies are also an opportunity for you to demonstrate that you understand the work that commercial law firms undertake and how they may advise clients. Mock Scenario Note: as part of this mock cast study, we have drafted certain contract provisions. These have been greatly simplified for the purposes of this exercise, so will probably look a little different to ones you might see in real assessments! Background: You are a third-seat trainee sitting in M&A at Lawyer McLawface LLP, a large, London-based commercial law firm with international offices in most major European cities as well as satellite offices in New York and San Francisco. It is early on a Monday morning; you’ve just finished your second coffee of the day and are getting ready to go about your usual Monday routine when Jaysen, a Partner from your department, knocks on your door: “Hey- hope you had a nice weekend. Listen, we’ve just been instructed by a regular client on a potential acquisition. I’m really busy, so I don’t have time to fully brief you, but I want you on the deal team after you did so well on that big deal last month. Can you take charge of some initial due diligence for me? Just to pick up on any major issues to flag at a meeting with the client later. It’s urgent and needs to be completed in the next hour while I’m in this meeting. I’ve printed everything you’ll need.” No sooner has Jaysen handed you the document pack than he has turned around and hurried along the corridor to a meeting about another on-going deal that’s been challenged by the CMA. Your training principal, who overheard the conversation, has allowed you to delay the work you were doing for them to let you work on this new task. You open the document pack and establish that the client is KoffeeKulture (‘KK’), a large coffee chain known for their high-quality, ethically sourced coffee. In fact, you just finished one of their signature Orange Mocha Frappuccinos. They are an extremely well-established brand with approximately 25,000 stores and a large market share across the UK and Western Europe. Around 7,000 stores are owned and 18,000 are franchises. They have begun to engage in discussions with Jacob’s Juices (‘JJ’), a newer, but rapidly growing, smoothie and juice chain. JJ has around 12,000 stores across the UK and North America. JJ has supplied your client with a document containing mostly background information about the company, as well as an extract from a key contract with its main supplier, FruitsRUs. These documents, as well as a recent news article about JJ, and a short note from KK’s Global Managing Director, John Koffman, comprise the document pack which Jaysen gave you. Document 1: Background information “To whom this may concern, This document has been drafted for and on behalf of Jacob’s Juices Worldwide Ltd (‘us’/‘we’). It is to be viewed only by its intended recipients, namely, KoffeeKulture Senior Management, legal counsel and any external law firm instructed on the matter. We undertake that any information is true to the fullest extent of our knowledge, although no information contained herein shall form the basis or any part of a sale and nothing contained herein shall be considered a guarantee, warranty or indemnity. Jacob M launched our flagship Juice Bar in Farringdon, London in 2012. He used personal savings as well as money given to him by his uncle and his grandmother to launch the first venue. The venue was a great success and, in 2013, he launched two more Juice Bars, in the Spitalfields and Clerkenwell areas of London respectively. In 2015, by this time with ten Juice Bars around London and the South East, we came to the attention of Private Equity firm InvestLDN, and, after negotiations, they purchased 50% of the equity in the company. Our current shareholder stakes are as follows: InvestLDN: 50% Jacob M: 40% Alice G (Jacob’s grandmother): 6% Daniel B (Jacob’s uncle): 4% The business in its current form was valued in Q3 2020 at £1bn. Jacob is currently our global Managing Director and remains very active in the daily running of the business- it’s not uncommon for him to be seen working at our original Farringdon location if he has a quiet day (our HQ is just a few minutes away). Jacob is a major part of our brand’s image and ongoing success, but he is looking to start a new venture and, thus, is interested in selling his shares in the company and standing down as MD. InvestLDN are now looking to sell their stake in the company to realise their investment. Alice has said that she would be happy to also sell her stake in the company, but Daniel is adamant that he wants to hold onto his share for the foreseeable future. There have been rumours within the senior management that Alice is on the foothills of dementia. In terms of our global position, we currently have around 12,000 stores worldwide with around 2,500 in the UK, 6,500 in the USA (almost entirely on the East Coast) and 3,000 in Canada. We do not currently have a market presence in mainland Europe, although some recent market research we undertook would indicate that our products and brand would be well received in France, Italy, Spain and Germany. All of our stores are brand-owned, though we were developing a franchise model before these discussions started. We had hoped to launch this franchise model by late 2021 or 2022. Each country’s branches are technically under separate legal ownership- “JJ UK”, “JJ USA”, and “JJ Canada” respectively- but they’re all 100% owned by us. We have commercial rental agreements in place for all of our Juice Bars and the HQ office in Farringdon, but we have mortgages on our commercial processing plants in Luton, Delaware and Ontario. Our main produce provider for the UK, FruitsRUs, sources much of the produce from Europe and South America. They have recently raised some concerns surrounding importing produce to the UK post-Brexit, but we are confident that there shouldn’t be any issues. On that note, our contract with them is on a two-year rolling basis. The current two-year period ends on 31st March 2021. Please feel free to reach out for any further information.” Document 2: Extracts from contract between Jacob’s Juices and FruitsRUs “2.1: Change of Control FruitsRUs may, in the event of the sale of more than 50% of Jacob’s Juices Worldwide’s shares, terminate with immediate effect, or re-negotiate any terms of, this contract without committing a breach thereof. FruitsRUs must be notified of any sale before it occurs. ​ 3.7: Termination In order to terminate this contract, Jacob’s Juices must provide a minimum of 90 working days’ written notice to FruitsRUs. FruitsRUs must provide a minimum of 60 days’ notice to JJ for the same. ​ 4.3: Force Majeure FruitsRUs may, in the event of a force majeure event, terminate the contract without committing a breach thereof. ​ 5.1: Dispute Resolution In the event of a dispute arising under this contract, both parties submit to the jurisdiction and laws of Luxembourg.” ​ ​ Document 3: Extract from a recent newspaper article (dated 12/1/2020) “…the TCLA Times can report that Jacob’s Juices has allegedly been accused of causing a customer to have a severe allergic reaction after failing to label one of its signature smoothies appropriately at one of its London locations. The customer is alleged to have gone into anaphylactic shock and required an ambulance after nut-based products were not properly identified as an ingredient in one of the brand’s drinks. The wife of the customer, who is said to be in intensive care in hospital, was heard screaming “This isn’t over! I’ll sue this company until it’s bankrupt!” during the incident. It is unclear whether legal action has commenced. That’s not all that the global drinks chain has had to deal with recently, with reports that a small, rival smoothie chain in the UK has alleged that Jacob’s Juices stole its recipes during its early days, using a disgruntled ex-employee to obtain copies. It recently released a statement saying that it would use the “full force of the law” to see that “justice was done to prevent small companies being taken advantage of by global chains”. Jacob’s Juices have been approached for comment on both matters but have thus far refused.” Document 4: Note from KK Managing Director, John Koffman “… about this proposed acquisition of Jacob’s Juices, I just wanted to make a few points clear: We absolutely want 100% ownership; we won’t settle for anything less. We don’t want the hassle of having to set up new supply lines for their existing locations, we’re keen to more or less pick up all their suppliers. We haven’t been told how much they want for the business yet, but ideally, we don’t want to pay much more than £850mn We want Jacob to stay on with a public-facing role in the company - he’s a major part of the brand and we don’t to lose him.” Your Task: Please complete the due diligence (further research into and analysis of the legal and commercial implications of the information contained within the four preceding documents) that Jaysen has asked you to. You will have 60 minutes. Please pay particular attention to the points raised by John Koffman, as well as any other issues which you feel it is important to raise. Please be ready to present your findings to the client at the meeting in an hour [OR] Please draft a letter to the client to present your findings. Points of Technique It can be extremely intimidating when you’re first presented with the document pack. There is often a mass of information and it can be hard to know where to start. When I approached these tasks, I tended to go through a few routine steps before I started my substantive preparations. Here are some of the things you might wish to consider: For in-person assessment centres, if you’re wearing a wristwatch, take it off and put it somewhere you can see it at a glance to keep time. If you’re completing your assessment centre virtually, make sure there is an accurate clock somewhere that you can see at a glance for the same purpose. Spread all the documents in pack across your workspace with a notepad/ whatever you’ll be using for notes in the middle, where you can easily use it. This mitigates the chances of accidentally missing a document if you have them all in one profile. Locate whatever document in the file contains the key issues you are asked to cover and make a note of, or highlight, these so you can easily make reference to them. Take a few minutes to make a plan. Skim read the information you’ve been given to get a solid handle on key facts and the broad scenario. Use this time to make notes of any particularly obvious issues that jump off the page. Organising your thoughts After you’ve made your initial plans and have a broad understanding of the key issues and parties, it is time to start more substantive preparations. One technique I was taught, which I continue to use even outside of case study scenarios, is to draw a diagram. Using a diagram to identify key parties, their relationships to one another, and also to identify which key issues are linked to each party gives an easy-to-reference visual representation of issues which are at the core of the scenario. They can also be expanded to add information as you continue to read through the scenario in more detail and identify new issues. The diagram will become the ‘hub’ from which you can develop the framework of your response depending on the type of assessment. When drawing your diagram, the first step is to map in the key parties (stakeholders) and their relationships to one another. Below, you’ll see the first stage of my diagram for the above scenario – this will continue to grow as we go through the scenario in more depth. View attachment 2550 As you can see, we have identified key stakeholders in the first ‘phase’ of our diagram, as well as the relationships which they have to one another. In this case, these are: The solicitor-client relationship between Lawyer McLawface LLP and KoffeeKulture The potential buyer-target relationship between KoffeeKulture and Jacob’s Juices The shareholder-company relationships between Jacob’s Juices Worldwide and its four shareholders, as well as Jacob’s daily position within the company The group company relationships between Jacob’s Juices Worldwide Ltd, the target, and JJ UK/ JJ USA/ JJ Canada The supplier-client relationship between FruitsRUs and JJ UK Now we have identified our key stakeholders, we want to move towards analysing the key legal considerations and key commercial considerations. We also need to begin to consider what law firm practice areas would be involved in the deal and in what capacity, as well as whether we can give a definitive answer or solution for a given issue or whether we need more information and, if so, what information is required . By now, you will have a broad understanding of the content of each document. It is still worthwhile, however, to go back in and re-read all the information you’ve been given, this time paying more attention to particular items. It’s important to highlight and annotate information as and when you recognise it is relevant- there are various different ways you could approach this, for example: Colour coding each issue with a different colour of pen or highlighter. Beware, though, that you could quickly run into issues with the number of colours you have relative to the number of issues in the paper; it is also not guaranteed that you’ll be able to access your bag/ pencil case before the exercise starts, so you may be unable to get all your pens/ highlighters Give each issue a number. This is the approach I personally used. As you read through each document and identify an issue, number it. If you then come across another piece of information in a subsequent document which relates to an issue you have already numbered, you can give it the same number, so you remember that they are correlated Breaking down the case study In no particular order (we’ll cover that later), below are a selection of the legal and commercial issues that are present in the above case study example, as well as detail about whether we can provide a solution or if we need more information. Before you read them, though, try going back to see how many you can pick out yourself. Remember that we’ll break down almost every possible issue that could be pulled from this scenario. In a real, timed, case study, it is highly unlikely that you’ll be able to identify every single possible issue. In the next section, we’ll discuss prioritising the different issues you manage to identify, but, for now, these issues are all things which you might expect to pop up in a case study. Note, if a Practice Area block is left blank, this is an issue that would be covered by the Deal Team, i.e., the team in M&A who would lead the transaction from start to finish (in the case study, this is the team that you are a part of, headed up by Jaysen, the partner) . View attachment 2551 View attachment 2552 View attachment 2553 Now that we’ve identified all the relevant issues and potential solutions, let’s see how our diagram has developed with the advent of these new issues being added. New information has all been added in brown ink, with relevant departments noted in black (DT denotes any area that the Deal Team would take charge of): View attachment 2554 Before we go any further, though, I want to highlight a few key considerations based on what we pulled out from the case study in the table above: Not all issues are stated explicitly in the case study Note, for example, that we have raised concerns about tax and employment obligations after the deal. These are considerations which are a part of every commercial transaction; it is important to show that you have a wider understanding of how deals work. Some issues are only stated very subtly In this example, points such as KK’s large existing market share are subtle and also mixed in among a lot of unimportant background information, yet any challenge from a competition authority can completely destroy the prospect of a deal. It is important to look for even the smallest hints throughout the case study. There will almost always be ‘red herring’ information in a case study which is designed to look somehow important but is of little consequence For example, in this case study, the termination clause of the contract between JJ and FruitsRUs is included, but, although it seems as though it ought to be important, it is actually of very little consequence for any issues we are considering here. You will almost never pull out every single issue. We’ve even left one issue out of the table above! This is natural, it would be extremely unusual to be able to identify every single potential challenge in a case study owing to your time restrictions. In case you were wondering, the issue we left out was in regards the fact that JJ were developing a franchise model before discussions started concerning the acquisition. We would need to conduct further due diligence to find out more about this: what stage were preparations at? Are there prospective franchisees who have signed agreements for obligations we would need to carry forward? Missing a point doesn’t make you any weaker a candidate - they don’t expect you to catch everything! Getting ready to present: identifying and prioritising key issues Because case study exercises are timed in such a way as to never quite give you enough time to do all the work you would like to, it is imperative to prioritise key issues so that you’re presenting the most important issues first. The reason for this is that clients, or a Partner heading into a meeting with a client, needs to know the more important issues before they are concerned with smaller, more extraneous matters. It is also very important to present either a solution or next steps in relation to each issue you raise; at the end of the day, it is a commercial solicitor’s job to find solutions to clients’ challenges, so it’s important that you show this in assessment. In my experience, I tended to find that I only ever had time to list the 6 – 8 most important issues when either drafting a letter to a client or preparing for the subsequent interview. When identifying key issues, these don’t have to be all legal or all commercial; in any event, there is often some amount of overlap between them anyway. The key thing to think about when deciding whether an issue is essential or more extraneous is what impact it could have on the deal. If an issue has the potential to stall the deal or is something which is of substantial importance to your client, it would be considered a key issue. If, on the other hand, an issue is unlikely to pose any major challenge and is not of particular importance to your client, it would be considered more extraneous and, so, less important to raise. If your document pack/ task has included particular item of importance, these are things which it is essential to bring up in the letter/ presentation. In this example, we might consider four such points: KK want 100% ownership Key issues here are that Alice is potentially developing of dementia and Daniel is adamant that he does not want to sell his stake KK don’t want to find new supply lines for JJ products and want to maintain their existing suppliers for the time being There are various issues with the JJ/FruitsRUs contract which could pose challenges here KK ideally don’t want to spend any more than £850mn JJ was recently valued at £1bn so there is a clear mismatch here. We may need to look at leveraging different issues to lower the purchase price and also look at nuanced payment models such as instalments or targets-based payment KK want Jacob to stay within the company in a prominent public-facing role Jacob wants to leave to start a new venture; we would need to try and negotiate him staying for a longer period and also need to ensure his new venture would not compete with JJ/ KK. We would look to have a non-compete clause in the contract to secure this. Structuring your response for a subsequent interview There are several factors to consider when structuring a case study response in anticipation of an interview. The first thing to consider is the structure: often, a case study interview will be structured as a presentation and subsequent interview. This presentation may be 10 – 15 minutes and involve you presenting your initial points to the assessor, usually a partner at the firm. Sometimes, the partner will be ‘in character’ as a client, so you must pitch your presentation to the client, and sometimes they won’t, so you’ll pitch it to the partner as such. The firm will almost invariably advise you what the case will be before you go into the room. It is essential that you adjust your presentation according to whether you are meant to be presenting to a lawyer or a client – essentially a layperson with some commercial, but little legal, acumen. If you’re pitching to a client, consider dropping the legal jargon and, instead, explain the issues you raise in plain English. If my interviewer was in character as a client, I would also typically check that they fully understood the point I had made before moving onto the next issue in my presentation. While this might seem patronising, considering that you know the ‘client’ is actually a lawyer who almost certainly knows far more than what you’re presenting them, it is important to show that you have good soft skills and a client-focussed manner. A client wouldn’t like to be rushed through a presentation without knowing what was being said. At the end of the day, they’re paying a lot of money to understand the various issues at hand, so play up to that character as necessary. As an extension of this point, always try and explain the thought process/ logic behind your decisions and conclusions in your presentation. When I had to prepare for an oral presentation, I would typically switch away from my diagram and spend the last ten minutes or so of the preparation time writing a bullet point list with the key issues, and next steps/solutions, I planned to raise during the presentation. I would set this out in the same way that the key issues are identified above. If I had time, I would quickly jot down some of the more extraneous issues in case I had time to discuss them, or for when I was then questioned on them. In my experience, you’re generally allowed to take all your notes into the interview with you, so I would always take my diagram and, if a point came up which I hadn’t subsequently noted on my bullet point list, I could consult this before giving a response. Check on the day whether this is permitted, though, so you know how reliant you will be on whatever materials you are permitted to take in with you. Structuring your response for a written assessment Although preparing a letter for a client, or emailing a partner, might seem starkly different to preparing for an interview, much of the same logic and approach apply. First of all, it is still vital to pitch your writing to the appropriate audience. If anything, it is even more important that, if writing for a client, you write in plain, accessible language and avoid all legal jargon. The reason for this is that, in an interview, a ‘client’ could always stop you to ask for clarification of a point where you have used inaccessible language; this is impossible with a letter. Secondly, and this goes for all legal drafting irrespective of the intended audience, be as concise and straight-to-the-point as possible. Lawyers and high-flying clients are exceptionally busy people and, as such, they don’t have time to read a long-winded introductory paragraph full of niceties and waffle. You almost certainly don’t have time to write it, either. Get straight to the issues you need to mention! I would typically include an Executive Summary at the start of my written exercise with 1 – 2 sentence bullet point summaries of each key issue and solution/next steps before more fully exploring each of the issues thereunder. This shows a good understanding of the needs of those who are likely to read the letter, for example, they might only have time to scan over key points walking between meetings and need a very brief outline of key points. It also shows good drafting skills. Similarl to an oral presentation, try and include some of the thought process/logic that’s gone into each conclusion – make sure to save this for the main paragraphs rather than the Executive Summary though! Another key point to consider here, following on from the issue of pitching to the correct audience in your style of writing, is also to pitch your tone of writing correctly. If, for example, you are drafting an internal email to be sent to a partner, this may be slightly less formal in tone than a letter going to a client. Similarly, if the case study is based on, say, advising a client on a litigious matter, this is likely to be even more formal in tone and approach than advising them on a deal. Use all these different points to show your understanding of client needs and drafting skills. Finally, and possibly the most important part of a written assessment, leave time to proofread! The last thing you want is a great response marred by a couple of silly grammatical or typographical errors. Top Tips from the TCLA team Jessica’s Top Tips: Identify where you have had to make assumptions for lack of information OR identify where you would need to investigate/track down additional information to not make assumptions. Think realistically about the time you are given to prepare and to “report” back (whether in an interview, a presentation or written format). These tasks are always given with a very strict time limit so think about what’s reasonable to do within that. Quality over quantity will generally win out. Do you want to be the person who identifies lots of things superficially and with no connection to other points, or do you want to be the person who is able to show depth of analysis in some areas? Prioritise - linked to the above aspect of limited time, but also try to prioritise your points. There’s probably lots you could make, but some are likely to be more substantial, more urgent or more important than others. Your analysis or opinion of what’s more influential will probably be assessed. Skim read or have a quick glance through all the information given to you first to try and gauge what information you have in front of you before you start to pull your ideas together. If you start to read through it meticulously from the start, you might end up realising something on the last page blows everything out of the water or changes another point considerably, effectively meaning you have to start from scratch. Remember who your audience is. For instance, with a written response, sometimes you’ll be writing something for a partner, sometimes you will be writing for a client. They are very different audiences with very different perceptions of what is important, with very different levels of knowledge. Think carefully about who your audience is and what they might (or might not) already know. Naomi’s Top Tips: Plan! When you are given the task don’t be tempted to jump in immediately, have a glance over the information then use your brief to create a plan (e.g. what is the issue, what is the evidence for this issue, what is the solution). This way you can avoid aimlessly looking through the information as you will never have enough time to go through everything in detail. Perspective! To help you find a range of issues, try to read through the information given to you from the perspectives of the different practice areas (e.g. what issues would the corporate team raise vs the banking team vs the real estate team vs the competition team). Doing this will enable you to cover more ground. Be solution focused! More often than not, once you have identified the issues interviewers will be looking to test your problem-solving skills either directly through the task itself or indirectly through follow up questions. Ultimately the role of a solicitor is to advise clients, so it is important that when you spot your problems, you consider proposals for solving them. Dheepa’s Top Tips: Structure - Always include an executive summary of your conclusions/analysis/solutions at the beginning. Anyone that has little time to be reading through an entire document of details will want to get the information that is most important first and I think this holds true for any potential audience of the document you’re writing (partners, clients, associates etc.) Reasoning - This is a tip geared particularly to case studies that have a discussion element. Even if you are unsure of the answers to any follow up questions you might receive, the key thing is to demonstrate how you’ve come to the conclusion you have made. Really talk through every step of your thought process because even if the final answer is wrong, this is something that demonstrates the analytical skills that firms look for. Practice - Make full use of any of the sample case studies you can find on the forum or anywhere else to practice your clarity of writing, structure and level of analysis. This can really help candidates snap out of the long-winded style of writing that many of us default to because of writing university essays. Alice’s Top Tips: Diagram: Often you will be asked to give an overview or a summary of the matter at hand. A great way to do this simply and concisely is to use a diagram to show a visual representation of the scenario. If you have an M&A case study for example, you might want to draw who the buyer, the seller and the target are and use arrows to show the relationship between the parties. You could also note the price of the target here and also perhaps how the transaction is being funded by the buyer if this is given – if they are getting a bank loan, you could add the bank to the diagram and also the sum of the loan. The diagram doesn’t need to be a work of art, but it just needs to sum up the scenario well and it is serving as an aid for you to tell the overall story above anything else. It also doubles up as a repository of useful info from the documents (like deal price) so you don’t need to worry too much about retaining everything in your head! ( Note from Jacob: Looks like we’re on the same page here, Alice! ) 2. Organisation strategy for multiple questions: If you are posed with multiple questions to answer in a case study, I tended to like spider diagrams. I used to write each key question in a bubble in the middle of an A4 page (which would become my spider diagram) and I attributed a different coloured highlighter for each question. Say there were three questions I needed to answer, I would have three pages upon which I would do my diagram and three highlighters, one for each question. I would then go through the materials and use the correct highlighter for when a piece of information would help me to answer a particular question. I would then add that information onto the correct spider diagram with a page number beside it for ease of reference. By the time I had gone through all the information pack, I then had all the info I needed which was easy to re-find in my colour coded information pack. At that stage, I could spend my time constructing my written work/presentation with a greater focus on argument, structure and precision. I found this a really good technique which worked well for me, especially in tight time constraints. 3. Practice areas: Before opening information packs, I would write down all the law firm practice areas and have that in front of me. This helped me to think critically about what I was reading and meant I was actively searching for points and information. Law firms tend to add details into case studies which are really subtle and can be easily missed so I found in approaching case studies in this way, I was better able to pick up on these more subtle and nuanced points which would often help me to get credit for innovative and ‘outside the box’ thinking. Final point – leave ten minutes at the end to proof if it is a written task – this is vital. That’s all for our biggest yet Monday Article! I hope you've enjoyed reading my Definitive Guide to Case Studies and that you'll find it helpful in coming assessment days! This was the third in a four-part series, please feel free to post or DM me with ideas for the next article and, as always, follow up with any questions in the thread below. Click to expand...

Veep9

  • Feb 21, 2021

hi all, where can I find TCLA’s case studies? I know I have seen them but cannot for the life of me find them right now. (PS: Jacob, thank you so much for this! It is really helpful!)  

Veep9 said: hi all, where can I find TCLA’s case studies? I know I have seen them but cannot for the life of me find them right now. (PS: Jacob, thank you so much for this! It is really helpful!) Click to expand...
  • Feb 22, 2021
Jacob Miller said: Pleased you like them! I think @Jaysen or @Alice G might be best-placed to advise on where the case study resources are as I'm unsure of the access level they require. Click to expand...

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RMIT University

Teaching and Research guides

Case studies.

  • Introduction
  • Key tips for searching

Harvard Business School case studies

Other sources for business case studies, case studies journals, legal case studies.

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The Harvard Business School has produced many business case studies. Many, but not all case studies are published in the Harvard Business Review . Case studies published in the HBR are findable by title in LibrarySearch or via the EBSCOhost Business Source Complete database using the link below:

  • Harvard business review

Select "Search within this publication" at the top left.  Then add your keywords and select Document type to be Case study.

Harvard Business School case studies may appear on the HBR website, hbr.org , but not be published in the Review itself. These cases are  not findable in LibrarySearch. In this situation, a case may be located by searching within the Harvard Business Review Digital Articles database, at the link below:

  • Harvard Business Review Digital Articles Collection of articles hosted in EBSCOhost from the Harvard Business Review website, HBR.org

When linking to a case study that is an HBR digital article, link to the copy found in Harvard Business Review Digital Articles on EBSCOHost. Do not link to a case on hbr.org , since access limits will cause users to encounter a paywall. If case studies or other material from the Harvard Business School are not available via either of the databases mentioned above, please contact our Teaching Support Services .

  • Business Source Complete (EBSCO) Aside from case studies within the Harvard Business Review, the Business Source Complete database within EBSCO contains case studies from other sources. They can be found using advanced search and selecting "case study" as the document type.
  • SAGE Knowledge Within SAGE Knowledge is SAGE Business Cases, a set of business case collections divided by business discipline and geographic region.
  • Emerald Insight An extensive business research database. Click on advanced search and then select the case studies checkbox.
  • MarketLine Select "Analysis" from the menu bar, and select Case studies. Both Industry and Company cases can be found.
  • WARC: World Advertising Research Center From the menu bar, select Advanced Search. Then beside "Select sources" check the Case studies box.
  • Factiva Use "case study" or "case studies" as terms when building your search. There is no option to limit to case studies as a resource type.
  • Passport Passport provides geographically discrete reports and analysis on companies and industries. These reports are not case studies, but provide context and data background which may enrich understanding of cases found elsewhere.
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business law case study questions

Commercial Law Academy

Interview case studies.

This course talks you through 14 case studies based on actual commercial law interviews, including questions, answers and advice covering the role of law firms, pitching, written exercises, contract and legislation analysis, disputes, M&A, and more.

Course curriculum

Introduction to interview case studies.

What can case studies involve?

Structuring answers to case study questions

Introduction to case study frameworks

SWOT Analysis: reviewing a business' strengths, weaknesses, opportunities and threats

PESTLE Analysis: assessing the impact of external factors

Profitability Framework: understanding revenue, costs and profit

Porter's Five Forces: analysing the competitive landscape

Business Situation Framework: analysing businesses and their markets

M&A case study: a law firm's role on a transaction

Acquisition of a famous central London hotel

The key advisors involved

Private equity vs venture capital

Structuring your answer

Real estate

Intellectual property

Competition

Dispute resolution

Pitching a law firm to a client

Pitching Freshfields to FIFA - Question

Pitching Freshfields to FIFA - Answer

Why clients choose law firms: introduction

Why clients choose law firms: capabilities

Why clients choose law firms: reputation and experience

Why clients choose law firms: value for money

Why clients choose law firms: approach to building client relationships

Why clients choose law firms: values

Written exercises

Introduction to written exercises

Written exercises: case studies and commercial scenarios

Written exercises: writing and proofreading tests

Proofreading techniques

Proofreading checklist

Proofreading exercise: correcting typos

Proofreading exercise: spelling and grammar

Contract-based case study

Joint venture shareholders' agreement - Question

Joint venture shareholders' agreement - Answer

Joint venture shareholders' agreement - Advice

Legislation-based case studies

Dangerous Dogs Act - Question

Dangerous Dogs Act - Answer & Advice

Clean Air Act - Question

Clean Air Act - Answer & Advice

Dispute-based case studies

Commercial Law Books - Question

Commercial Law Books - Answer & Advice

Resolving a dispute - Quesion

Resolving a dispute - Answer

Scenario-based case studies

Scenario involving teamwork and conflict resolution - Question

Scenario involving teamwork and conflict resolution - Answer & Advice

Scenario involving balancing competing responsibilities - Question

Scenario involving balancing competing responsibilities - Answer

Other scenario-based interview questions and advice

Business case study

Setting up a football league in the Middle East

Strategy case study

GoodBattery - Question

GoodBattery - Answer

Market sizing and brainteaser case studies

Introduction to market sizing and brainteaser questions

How to approach market sizing and brainteaser case study questions

Market sizing case study example

Brainteaser case study example

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Business Law Case Studies with Solutions

  • Post author: myspeakhr
  • Post category: Case Study
  • Reading time: 5 mins read

Discussed here is the Business Law Case Studies with Solutions. Business Law is also known as Legal Aspects of Business, Commercial Law etc. Here we have given short case studies along with solutions in business law. These simple case law in commercial law contains cases related to Contract Act 1872, Sale of goods Act and Consumer protection Act with solutions. All the 3 Acts discussed here is majorly used in business transactions. These short case studies on commercial law with answers will be helpful for students of MBA, BBA, B.com and Law. These case studies and solutions are explained in very simple words without much difficult legal terms for the benefit of the students.

Below is the Business Law Case Studies with Solutions.

I. Indian Contract Act Case Studies

1. case study on basic contract act.

“A gives an offer in the newspaper for the sale of his HP laptop for Rs. 15000. He also stated that Those who are willing to purchase can send a message to his mobile.”” In this simple case consider the following situation and discuss the solution:

a) B was interested to purchase the laptop and sent a message stating that he wish to purchase for 12000. Was it an acceptance is given by B-

No it was not an acceptance It can be termed as counter offer. If feasible A has to give acceptance.

b) B was interested to purchase the same but he asked C to message on behalf of B. and C messaged as follows

“My friend B is interested to purchase your laptop for 15000”  . Here is this a valid Acceptance? is A binded by the acceptance.

No this is not a valid acceptance. The acceptance needs to be given by the accept-or itself. Hence A is not binded by the action of C.

c)  B who is much interested in purchasing the laptop had called Mr.A and given the acceptance through his phone. Is A obliged for acceptance given by B.

The acceptance must the given by the mode prescribed by the offer-or only. Hence in the given case the acceptance given by B through telephone is not an acceptance.

2. Case study on Valid Contract

Mr. X invited Mr. Y his business partner for X’s sisters marriage. Y accepted the invitation in this ground X booked a table in a costly hotel where the marriage takes place. Due to some reason Y could not attend the function. What type of contact is this. Is this a valid contract. Justify your answer.

This is not a valid contract on the following basis:

a. This is a social agreement. The agreement is not created with an intention to create legal relationship rather to create a social relationship.

b. There is no consideration involved in the contract hence it is not a valid contract.

II. Consumer Protection Act Case Studies

3. case study on who is a consumer.

a. Mr. A bought a printer from an electronics store for using it at home. The TV was defective. Is Mr. A a consumer?

Yes Mr. A is a consumer as he purchased the printer for his own use.

b. Balu is a distributor for computer accessories. He bought 100 pen-drives for selling to other computer vendors. Is Balu a consumer?

Balu is not a consumer as he has obtained accessories for resale.

4. Case study on Restrictive and Unfair trade practices

Mr. X went to a electronic shop to purchase a TV for his newly built house. He asked the information about Samsung 40 inches LED TV to the shop keeper. The shop keeper being a dealer of other brands misguide the customer stating that Samsung had planned to stop the production of 40 Inch LED TV’s. The shopkeeper made the customer believed the same and advice him to purchase some other brand.

The act of Shop keeper is Restrictive trade practice or Unfair trade practices?

The act of shopkeeper is a unfair trade practice as he had mislead the customer with a motive to increase his sale.

III. Sale of Goods Act 1930 Case studies

5. case study on sale or agreement to sell.

On 1st March 2017, Alex agreed to sell his car to Beny for Rs. 80,000. It was agreed between themselves that the ownership of the car will transfer to B on 31st March 2017. when the car is gets registered in Beny`s name. Justify whether it is sale or agreement to sell.

It is an agreement to sell and it will become sale on 31st March when the car is registered in the name of Beny.

6. Case study on Warranty

Anay purchased a second hand typewriter from Balu. Anay used it for sometime and also spend some money on its repairs. The typewriter turned out to be stolen one and as such Anay had to return it to the true owner chand. Is it a breach of Warranty or not. What remedy will Anay get?.

It is a breach of warranty. It is a implied warranty as to quite possession. It was held that Anay could recover damages from Balu amounting to the price paid and the cost of repair.

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Business Law Case Study - The Sole Proprietor

This Case Study is eligible for up to 1 Professionalism Hour

On February 23, 2018, John Ross, senior partner of the law firm, Ross & Simmons LLP in Oakville, Ontario, picked up a phone message from Vincent Serrano, auditor for his client, Williams Furniture Inc. (“WF Inc.”).  Vincent told John that the company’s sole owner and director, 74-year old Doris Williams, had a mental breakdown at the office and had been admitted to the hospital. With three large transactions requiring Doris’ approval due to close at the end of the week, John wondered what he was going to do. The Lawyer John Ross, a business lawyer called to the bar of Ontario in 1998, had practised for 20 years at Ross & Simmons LLP, a national business law firm. His practice focused on mergers and acquisitions, corporate finance, major project organization, corporate reorganization, and commercial real estate, and he acted for several business owner-managers and their Boards of Directors.  John had represented WF Inc. and its sole owner and director, Doris Williams, for the past 15 years.

HS Tutorial

Law Case Study – How To Answer Case Studies in Law

One of the major challenges students have in business law and other law courses are answering questions under the case study. In this article, I will explain how to answer any law case study question following the same rule you are aware of and which is generally recommended. The IRAC or IDAC Principle.

Law Case Study Tips

IRAC Principle is an acronym which depicts,

“I” for Identification

“R” for Rule(s)

“A” for Analysis

“C” for Conclusion

While the IDAC Principle depicts the same but “D” stands for Definition.

Law Case Study – Question 1

Chuddy requested Kris to transport goods from Lagos to Darlington’s estate in Enugu state for the sum of N200,000.00. Kris replied that he was only prepared to transport the goods for N300,000.00.

Chuddy wrote back to Kris asking him to reconsider the initial price, but Kris did not reply to his letter. Two days later, Chuddy delivered the goods to the business premises of Kris, who transported them to Darlington’s Estate in Enugu State.

Chuddy has refused to pay the N300,000.00 demand by Kris, saying that there was no concluded contract. Advise the party using relevant authorities.

 [Question 1, First Semester Exam 2014/2015. BAM – YABATECH]

ANSWER/SOLUTION

Let’s make use of the IRAC Principle to answer this question, but before this, let me quickly explain how it works.

“I” – Identification.

First of all, you need to identify under which law the case falls, if it is LAW OF CONTRACT then you consider the elements of the law of contract which are Offer, Acceptance, Consideration, Invitation to treat etc…

  • So, from the case above, after reading the question/case, you’ll find out that it is AN OFFER . An offer is a definite undertaking with the expectation that it will become binding when the person accepts but since there was no acceptance between Chuddy and Kris, it means that the offer was terminated.

“R” – Rules

From the above rule, we can say that the offer is a counter-offer because the terms [amount involved] were not accepted by both parties which also means that it was rejected.

So, what are the rules for termination of an offer?

  • An offer can be terminated through or by Revocation by rejection, the death of either party, the lapse of time and counter-offer [it varies the terms of an offer]

 “A” – Analysis

By Analysis, you are expected to analyze the case study on some facts and principles that are similar in the area of law . [Always remember to lay emphasis on established facts and principles]

Since we have identified the rules applicable stating that it is a counter-offer and it was rejected then let’s see what it means.

  • Counter Offer: In a nutshell, counter offer varies the terms of an offer
  • By rejection: It means the offeree did not accept the terms of the offer.

“C” – Conclusion

Here, you are expected to conclude your judgment based on legal facts and principles you have identified. Your conclusion should also entail which party has the right to sue or succeed if the matter is taken to court for legal actions.

  • So, since a counteroffer cannot give rise to a binding agreement, it means that Kris should not take the issue to court because, by the means of a counteroffer, there was no agreement between both parties.

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Business Law: Case Studies Examples

Case study no. 1 – coca-cola co. v. babyback’s int’l, inc., 806 n.e.2d 37 (ind.ct.app. 2004), description of facts.

The facts relate to a conflict of assertion and denial of the formation of contractual obligations between CCE (Coca-Cola Enterprises) and Babyback’s International Inc. In addition, whether the enforcement of a memo between the parties was a valid and enforceable document, despite the fact that it was preliminary in nature and did not incriminate CCE in the terms and conditions mentioned in it. Babyback Int. Inc. had entered into agreement with Hondo Incorp. , Bottling and handling agents, which gave rights to Babyback to have their products displayed alongside Coca-Cola in Indanapolis. Encouraged by the responses it generated, it was decided to cover other regions of Atlanta under CCE jurisdiction, although no written agreement was signed.

After round of talks between CCE and Babyback, during November 97, Babyback sent a fax message to CCE enlisting general terms and conditions governing a co-marketing strategy in Atlanta and other country.

It was held by Babyback that CCE had breached the agreement when it did not honour the terms and conditions contained in fax message sent for release of up-front charges and denied having ever had a valid contractual relationship with Babyback. The fact remained whether Babyback would be able to enforce the agreement based on oral discussions, of no mutually contracted significance. CCE had stressed all along that they need to be granted a partial summary judgment since, under the Statute of Frauds, the contract needs to be performed within a year and written contracts need to be signed by parties. CCE argues that the faxed memo following the November 1997 meeting is insufficient to satisfy the statute because it fails to contain the essential terms of a contract, and further, because it shows that no consensual agreement had been reached between the parties

After invaliditing the CCE motion for partial summary judgment, the Trial Court held this appeal made after mutual discussion identified three major areas for appellate review

  • Whether this memo would constitute valid evidence under the Statute of Frauds.
  • Implication of the Past performance doctrine.
  • The availability of the doctrine of promissory estoppels.

It is seen that CCE has not be able to enforce the partial summary judgment in order to avoid the Statute of Frauds. The conditions specified in the Statute of Fraud, inter alia include, “the promise, contract, or agreement on which the action is based,” or “a memorandum or note describing the promise, contract, or agreement,” must be “in writing and signed by the party against whom the action is brought or by the party’s authorized agent.” Ind. Code § 32-21-1-1(b). (In the Indiana Supreme Court: Statute of frauds writing).

Moreover, it i s seen that the faxed memo is not an ultimate contractual document, but only a preliminary instrument for negotiations. Since the matters are still under discussion stages, the matter is still wide open and anything could transpire. Therefore, it would be premature for CCE to make estimated guesses upon the ultimate outcome of the appellate hearings and its outcomes.

Yocca v.Pittsburg Steelage Sports Inc. 806 A.2d 936 (Pa. Commw. Ct. 2002)

The facts relate to the purchase of stadium builder licenses from Pittsburgh Steelers, the purpose of the SBL being to finance the construction of a bigger football stadium. As per the terms of the SBL Brochure, during November 1998, the applicants signed the application and sent the requisite deposit money for reserving seats for the football matches to be played in the stadium. In the applications, the applicants had to indicate their choice of section of the stadium in which they wanted their seats to be located. However, in the Brochures, the seat and blocks were not clearly demarcated. However the appellees gave their preferences and also their first , second and third preferences. They had indicated their seats to be located in the 20-yard line.

However, they received allotment letter and SBL Agreement letter in August 1999, showing their allotted seats different from what was promised to them through the Brochure.

The issue that arouse were that the allotted seats were not in conformity with the seats shown in the SBL Brochures and were between the 18 Yard line instead of 20 yards line. Moreover, it was also felt that they were awarded Grade II seats when they had paid for Grade I seats. (Houghton Miffin: Online Study Center. Incensed, the appellates filed a suit in the trial court.

The trial Court dismissed the appelates contention stating that the SBL agreement assumed supreme importance, was an integrated document, and superceded all other previous documents. The SBL Brochure was just an invitation for the public to make offers and did not constitute a valid commitment or promise. Their contention that Unfair Trade Practices & Consumer Protection Law ( UTPCL) was violated did not hold good since the Court felt that SBL were neither goods nor services. (In the Supreme Court of Pennsylvania Western District : Ronald A. Yolla et al v. The Pittsburgh Steeler Sports Inc.

The appellees were not also given the benefit of declaratory relief since it was felt that this contract cannot be nullified since the SBL Agreement has been accepted and authenticated by the appellants.

The appelles next went to the Common wealth Courts, who, while validating the trial court’s dismissal of Appellees’ fraud and negligent misrepresentation claims and injunctive relief

Claim, “reversed “the trial court’s dismissal of Appellees’ claims for breach of contract. (In the Supreme Court of Pennsylvania Western District : Ronald A. Yolla et al v. The Pittsburgh Steeler Sports Inc.

However, Justice Cohn took a different stance and enforced the concept of parol evidence in the form of the SBL Agreement superceded all other documents and evidences. Again, the matter of declaratory relief stating that the terms of the SBL Brochure must be merged into the SBL agreement is not tenable in law.since the SBL Agreement is complete in itself and the Courts felt that further explanations were not needed.

Accordingly, we reverse the Commonwealth Court’s order reversing the trial court’s order dismissing Appellees’ claims for breach of contract, violation of the UTPCPL, and Held, the Commonwealth Court’s directives hereby reverse the reversing trial court’s verdict rejecting the Appellees claims for breach of contract etc, (In the Supreme Court of Pennsylvania Western District: Ronald A. Yolla et al v. The Pittsburgh Steeler Sports Inc.

It is felt that justice has not been fully carried out in this case. This is because the appelles had place their trust and confidence on the SBL brochure, and had booked their seats meticulously and without the chances of errors. However, it is seen that the Sports Corp. had not lived up to its promises as evidenced in the SBL Brochure. It also needs to be said that the contractual agreement between the Appellees and the Company began upon sending of the completed Application forms along with the stipulated payments, well within stipulated date. It would have been in the fitness of things if the aggrieved appellees are duly compensated for the losses suffered by them in terms of lowered seating positions which was not in consonance with the diagrams shown in the initial Brochures and which later on turned to be of Class II instead of Class II, thereby incurring losses.

Cited Works

In the Indiana Supreme Court: Statute of frauds writing requests. Web.

Houghton Miffin: Online Study Center. Web.

In the Supreme Court of Pennsylvania Western District: Ronald A. Yolla et al v. The Pittsburgh Steeler Sports Inc. Web.

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Business Law Case Study Examples ?

Case study of business law - sample at myassignmenthelp.

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Business Law Case Study Examples 

Business laws broadly govern the areas of commercial transactions and sales. Business law case studies involve a dispute between two legal entities involving mortgages, contracts, bankruptcies, etc. The students of law schools are given such situations of dispute to come up with possible legal solutions. 

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Law Case Study Examples With Solutions Explained By Our Expert Writers 

When it comes to law case study examples and Adidas case studies ca you can take a glance at MyAssignmenthelp.com's examples that are crafted with specialization. Our expert writers design the business law assignment case study perfectly; it can help you understand the case study's motto. You can also get business law case studies with answers in pdf. 

You can go through our multiple business law case studies with answers pdf that help you get an absolute idea. 

Here are examples of some greatest contract law case study from various legal scenarios like strategic goals. These examples have been taken from actual case studies given to students at legal schools. 

Consumer law example

Mr. Danie Mcsmith recently returned a leased car to GM. However, they charged him for not returning the service history and the manual with the car. Macsmith is unwilling to pay anything to the company since he claims that he has not received any service history or manual from the supplier of the car that was leased. Give legal advice to Swot And Pestel Analysis Of Intel . 

Case brief 

A legal dispute between GM and Macsmith for not fulfilling the legal obligations under the lease agreement between the two. 

Legal rationale 

Under the lease agreement between GM and Macsmith, the former is liable to pay for any damage or loss caused to the company's property. 

However, Macsmith claims there has been a violation of the law since he has not received any service history or manual from the supplier. He has written proof of that. 

Further, Macsmith has a right to protect his consumer interests under consumer law.

Legal advice 

Macsmith should write a letter to GM stating that he could not return the service history and car manual since he has not received them from the suppliers. Further, he has written proof of them. 

He must also write to the supplier stating that if the case goes up to the court of law, then he is under the law to implicate the supplier as the primary party responsible for the dispute. 

Contract law example 

A California-based smartphone company called DHS asked a software company, CDS, to develop perfect software for them. The software company gave a total estimate of 10,000 dollars for a total work of 20 days. It was agreed between the two companies that DHS would be paying CDS 30 percent before the beginning of the work, 60 percent after the initial version, and 10 percent on the competition. 

After 10 days of work, DHS wrote a letter that the work would take more time since their chief software developer had left the company. After 15 days, CDS wrote back saying that they would only be able to deliver the source codes and provide an assistant developer who would finish the rest of the work.

After 20 days, when DHS asked for the final version, CDS told them that it could provide them with 80 percent of the work and would like the 60 percent as promised. However, fearing the non-completion of the project, DHS canceled the contract and asked for a full refund. CDS has threatened to take DHS to court for a breach of contract.

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Sample Question And Solution Of Business Law Case Study

Ha2022 business law acknowledged  .

This group assignment consists of 2 parts. Part A is a case study on Contract law, and Part B is a question involving Civil Liability (the Law of Torts and Negligence). Both questions must be answered.

Introduction:

The parties who form a contractual relationship with each other are bound by the terms of the contract. The contractual parties can legally enforce each other to comply with the terms. In case these terms of the contract are breached, then the aggrieved parties have the right to demand compensation from the breaching party. Thus, liability can be imposed on the contractual parties in case they did not comply with the terms of the contract. However, the parties have the right to exempt themselves from the liability that they face for breaching the contractual terms by relying on the exclusion clause (Gibson, 2017). The parties of a contract can include the exclusion clause in the contract which allows them to eliminate their liability arise in case the contractual terms are breached. The objective of including the exclusion clause in a contract by a party is to exclude their liability completely or limit their liability to a fixed sum of money. In the case of companies or businesses, exclusion clauses are often displayed by them on the premises in the way of notice or on printed tickets or receipts (Sekendiz, Ammon & Connaughton, 2016). Many times parties incorporate these clauses in the contract while entering into a contractual relationship with third parties. While determining whether the exclusion clause is valid or not, the court inquires about the circumstances in which those terms become a part of the contract. Read more

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There are several topics that we generally cover at MyAssignmenthelp.com. A business law case study is huge. You can take the help of our multiple business law case study questions and answers. We provide the best business law case studies examples that come with various topics. 

There are multiple topics that our experts cover. 

Contract laws 

A contract is a legal agreement between two people that creates certain obligations that are enforceable by law. Therefore, disputes arising out of breach of contract are quite common.

Intellectual and property law 

Intellectual and property law gives artists, inventors, and other creators a monetary reason to work. Copyrights and patents allow artists and inventors to stop anyone else from selling their creations. Therefore, the creators can market their works without direct competition from anyone else. 

Bankruptcy & Insolvency Law 

Bankruptcy is a legal process or court order, while insolvency is a state of financial distress. Bankruptcy is a specific type of insolvency, but there are others. 

Taxation Law 

A tax is a charge by the government on the income of an individual, corporation, or trust and the value of an estate or gift. There are also other forms of taxes, like consumer sales taxes, use taxes, and real estate taxes. The objective of assessing tax is to generate revenue to be used for the needs of the public. According to legislative authority, a tax is not a voluntary payment but an enforced contribution exacted.

Tort law governs the remedies for civil wrongs. A person is liable for a wrongful act, whether accidentally or intentionally. The payment compensates the injured or the aggrieved party for damages. The concept of tort law is basically to redress a wrong done to a person and provide relief from the wrongful acts of others. 

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Q.1. How to write an impressive case study in business law? Ans: A few tips to remember while drafting a case study in business law: 1. Read the case thoroughly and understand the critical facts and issues. 2. Break the elements into subheadings like – case brief, the facts of the case, issues/dispute, rationale, and legal decision. 3. Start with a short description of the case covering the crucial points of dispute. 4. Write the basic legal facts – names and the legal situation of the parties. 5. Focus on the main points of dispute, study the impact, and find possible solutions 6. In the rationale, talk about the appropriate law to apply and why. Include the legal antecedents if required.

Q.2. What are the topics of the business law case study? Ans: 1. Explain the circumstances in which individuals are the 'holder in due course under section 29 of the Bills of Exchange Act 1949. Support your answer with a decided case. 2. Section 8 of the Hire Purchase Act 1967 protects the rights of the hirer from getting cheated by his owner, dealer, or agent. Explain the protection of the legal rights of the hirer and the owner as a result of fraudulent misrepresentation committed by the owner’s agent based on the relevant provisions and decided cases.

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Business Law Notes | PDF, Syllabus | MBA, BBA, B COM 2024

  • Post last modified: 13 October 2022
  • Reading time: 30 mins read
  • Post category: BBA Study Material / BCOM Study Material

Download  Business Law Notes , books, syllabus PDF for MBA, BBA, B.COM 2024. We provide complete business law pdf . Business law study material includes  business law notes , business law book , courses, case study, syllabus , question paper, MCQ, questions and answers and available in business law pdf  form.

Business Law Notes

Business Law subject is included in mba 1st semester subjects , business legislation mba notes , bcom 1st sem subjects and business law bba notes . So students can able to download business law notes for mba 1st sem pdf

Business Law Notes

( Click on Topic to Read )

What is Business Law?

  • Indian Contract Act 1872
  • Types of Contract
  • Offer: Types, Elements
  • Elements of a Valid Contract
  • Performance of a Contract
  • Discharge of Contract
  • Sales of Goods Act 1930
  • Goods & Price: Contract of Sale
  • Conditions and Warranties
  • Doctrine of Caveat Emptor
  • Transfer of Property
  • Rights of Unpaid Seller
  • Negotiable Instruments Act 1881
  • Types of Negotiable Instruments
  • Types of Endorsement
  • Promissory Note
  • Bill of Exchange
  • Crossing of Cheque

Table of Content

  • 1 Business Law Syllabus
  • 2 Business Law Notes PDF
  • 3.1 What is Business Law?
  • 3.2 Importance of Business Law
  • 4 Business Law Questions and Answers
  • 5 Business Law Question Paper
  • 6 Business Law Book
  • 7 Go On, Share & Help your Friend

Business Law Notes  can be downloaded in business law pdf from the below article.

Business Law Syllabus

A detailed Business Law Syllabus as prescribed by various Universities and colleges in India are as under. You can download the syllabus in business law pdf form.

Law of Contract : Offer and Acceptance, Capacity of Parties, Free Consent, Essentials of a Contract, Void Agreements and Contingent Agreements, Performance and Discharge, Remedies for Breach and Quasi Contracts, Consideration and Legality of Object.

Sale of Goods : Conditions and Warranties, Transfer of Ownership and Delivery, Rights of an Unpaid Seller, Nature of Contract of Sale.

The Negotiable Instrument Act : Nature and Types, Negotiation and Assignment. Holder in Due Course, Dishonor and Discharge a Negotiable Instruments.

The Companies Act : Types of Companies, Memorandum and Article of Association, Shareholders and Debenture Holders, Minority Protection, Winding-up.

Consumer Protection Act : Consumer Rights, Exploitation of Consumer, Consumer Protection, Utility of Consumerism.

Partnership : Rights, Duties and Liabilities of Partners, Dissolution of Partnership Firms, Definition and Registration of Partnership.

Business Law Notes PDF

Business Law Definition: Business Law is a law specialisation which is also referred to as Mercantile Law. Business Law deals with the laws on the basis of which every deal between people and commercial firms are governed.

business law case study questions

Importance of Business Law

It’s important for business owners, managers, and other professionals to have a basic understanding of business law to help them make better decisions. Businesses need these laws for the same reasons that people do: to define unacceptable behaviour, to provide certainty and stability, to protect the public, and to provide a mechanism for businesses to resolve disputes.

Business Law Questions and Answers

Some of the business law questions and answers are mentioned below. You can download the QnA in business law pdf form.

  • What Is Business Law?
  • What Is The Meaning Of Mercantile Law?
  • What do you mean by Negotiable Instruments? What are essential. characteristics of a ‘Promissory Note’?
  • Describe the procedure of winding up of a company,
  • Explain the procedure for complaint under the Consumer Protection Act along with an appropriate example.
  • Write a short note on (any two)
  • (a) Types of Contract
  • (b) MOA (Memorandum of Association)
  • (c) Rights of a Partner
  • (d) The utility of Consumerism.

Business Law Question Paper

If you have already studied the business law notes , then its time to move ahead and go through previous year business law question paper .

It will help you to understand question paper pattern and type of business law questions and answers asked in mba, bba, bcom business law exam. You can download the syllabus in business law pdf form.

Business Law Book

Below is the list of business law book recommended by the top university in India.

  • Avtar Singh, Mercantile Law, Eastern Book Company
  • Chandra Bose, Business Laws, PHI, 2008
  • Bulchandani, Business Law for Management, 2009, Himalaya Publishing
  • Kumar, Legal Aspect of Business 1st, ed. 2009, Cengage Learning
  • Taxman’s General and Commercial Laws, 2009
  • M.C. Kuchhal Business Legislation for Management 2nd ed. Vikas Publishing

Below is the top business law book that can be bought from Amazon.

Business Law

  • Author : M C Kuchhal, Vivek Kuchhal
  • Publisher:  S Chand, 7e
  • Amazon Bestsellers Rank : #53 in Business Law
  • Customer Reviews: 4.7 out of 5
  • Author : P C Tulsian, Bharat Tulsian
  • Publisher:  McGraw Hill, 3e
  • Amazon Bestsellers Rank : #71 in Business Law
  • Customer Reviews: 4.5 out of 5

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In the above article, a student can download business law notes for mba 1st semester subjects , bcom 1st sem subjects and bba 1st semester subjects . Business law study material includes business law notes , business law books , business law syllabus , business law question paper , business law case study , business law questions and answers , business law courses in business law pdf form.

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100 Best Case Study Questions for Your Next Customer Spotlight

Brittany Fuller

Published: November 29, 2022

Case studies and testimonials are helpful to have in your arsenal. But to build an effective library, you need to ask the right case study questions. You also need to know how to write a case study .

marketing team coming up with case study questions

Case studies are customers' stories that your sales team can use to share relevant content with prospects . Not only that, but case studies help you earn a prospect's trust, show them what life would be like as your customer, and validate that your product or service works for your clients.

Before you start building your library of case studies, check out our list of 100 case study questions to ask your clients. With this helpful guide, you'll have the know-how to build your narrative using the " Problem-Agitate-Solve " Method.

Download Now: 3 Free Case Study Templates

What makes a good case study questionnaire?

The ultimate list of case study questions, how to ask your customer for a case study, creating an effective case study.

Certain key elements make up a good case study questionnaire.

A questionnaire should never feel like an interrogation. Instead, aim to structure your case study questions like a conversation. Some of the essential things that your questionnaire should cover include:

  • The problem faced by the client before choosing your organization.
  • Why they chose your company.
  • How your product solved the problem clients faced.
  • The measurable results of the service provided.
  • Data and metrics that prove the success of your service or product, if possible.

You can adapt these considerations based on how your customers use your product and the specific answers or quotes that you want to receive.

What makes a good case study question?

A good case study question delivers a powerful message to leads in the decision stage of your prospective buyer's journey.

Since your client has agreed to participate in a case study, they're likely enthusiastic about the service you provide. Thus, a good case study question hands the reins over to the client and opens a conversation.

Try asking open-ended questions to encourage your client to talk about the excellent service or product you provide.

Free Case Study Templates

Tell us about yourself to access the templates..

case-study-questions_3

Categories for the Best Case Study Questions

  • Case study questions about the customer's business
  • Case study questions about the environment before the purchase
  • Case study questions about the decision process
  • Case study questions about the customer's business case
  • Case study questions about the buying team and internal advocates
  • Case study questions about customer success
  • Case study questions about product feedback
  • Case study questions about willingness to make referrals
  • Case study question to prompt quote-worthy feedback
  • Case study questions about the customers' future goals

business law case study questions

Showcase your company's success using these three free case study templates.

  • Data-Driven Case Study Template
  • Product-Specific Case Study Template
  • General Case Study Template

You're all set!

Click this link to access this resource at any time.

Case Study Interview Questions About the Customer's Business

Knowing the customer's business is an excellent way of setting the tone for a case study.

Use these questions to get some background information about the company and its business goals. This information can be used to introduce the business at the beginning of the case study — plus, future prospects might resonate with their stories and become leads for you.

  • Would you give me a quick overview of [company]? This is an opportunity for the client to describe their business in their own words. You'll get useful background information and it's an easy prompt to get the client talking.
  • Can you describe your role? This will give you a better idea of the responsibilities they are subject to.
  • How do your role and team fit into the company and its goals? Knowing how the team functions to achieve company goals will help you formulate how your solution involves all stakeholders.
  • How long has your company been in business? Getting this information will help the reader gauge if pain points are specific to a startup or new company vs. a veteran company.
  • How many employees do you have? Another great descriptor for readers to have. They can compare the featured company size with their own.
  • Is your company revenue available? If so, what is it? This will give your readers background information on the featured company's gross sales.
  • Who is your target customer? Knowing who the target audience is will help you provide a better overview of their market for your case study readers.
  • How does our product help your team or company achieve its objectives? This is one of the most important questions because it is the basis of the case study. Get specifics on how your product provided a solution for your client. You want to be able to say "X company implemented our solution and achieved Y. "
  • How are our companies aligned (mission, strategy, culture, etc.)? If any attributes of your company's mission or culture appealed to the client, call it out.

How many people are on your team? What are their roles? This will help describe key players within the organization and their impact on the implementation of your solution.

case-study-questions_5

Case Study Interview Questions About the Environment Before the Purchase

A good case study is designed to build trust. Ask clients to describe the tools and processes they used before your product or service. These kinds of case study questions will highlight the business' need they had to fulfill and appeal to future clients.

  • What was your team's process prior to using our product? This will give the reader a baseline to compare the results for your company's product.
  • Were there any costs associated with the process prior to using our product? Was it more expensive? Was it worth the cost? How did the product affect the client's bottom line? This will be a useful metric to disclose if your company saved the client money or was more cost-efficient.
  • What were the major pain points of your process prior to using our product? Describe these obstacles in detail. You want the reader to get as much information on the problem as possible as it sets up the reasoning for why your company's solution was implemented.
  • Did our product replace a similar tool or is this the first time your team is using a product like this? Were they using a similar product? If so, having this information may give readers a reason to choose your brand over the competition.
  • What other challenges were you and your team experiencing prior to using our product? The more details you can give readers regarding the client's struggles, the better. You want to paint a full picture of the challenges the client faced and how your company resolved them.
  • Were there any concerns about how your customers would be impacted by using our product? Getting answers to this question will illustrate to readers the client's concerns about switching to your service. Your readers may have similar concerns and reading how your client worked through this process will be helpful.
  • Why didn't you buy our product or a similar product earlier? Have the client describe any hesitations they had using your product. Their concerns may be relatable to potential leads.
  • Were there any "dealbreakers" involved in your decision to become a customer? Describing how your company was able to provide a solution that worked within those parameters demonstrates how accommodating your brand is and how you put the customer first. It's also great to illustrate any unique challenges the client had. This better explains their situation to the reader.
  • Did you have to make any changes you weren't anticipating once you became a customer? Readers of your case study can learn how switching to your product came with some unexpected changes (good or bad) and how they navigated them. If you helped your client with troubleshooting, ask them to explain that here.

How has your perception of the product changed since you've become a customer? Get the interviewee to describe how your product changed how they do business. This includes how your product accomplished what they previously thought was impossible.

case-study-questions_7

Case Study Interview Questions About the Decision Process

Readers of the case study will be interested in which factors influenced the decision-making process for the client. If they can relate to that process, there's a bigger chance they'll buy your product.

The answers to these questions will help potential customers through their decision-making process.

  • How did you hear about our product? If the client chose to work with you based on a recommendation or another positive case study, include that. It will demonstrate that you are a trusted brand with an established reputation for delivering results.
  • How long had you been looking for a solution to this problem? This will add to the reader's understanding of how these particular challenges impacted the company before choosing your product.
  • Were you comparing alternative solutions? Which ones? This will demonstrate to readers that the client explored other options before choosing your company.
  • Would you describe a few of the reasons you decided to buy our product? Ask the interviewee to describe why they chose your product over the competition and any benefits your company offered that made you stand out.
  • What were the criteria you used when deciding to buy our product? This will give readers more background insight into the factors that impacted their decision-making process.
  • Were there any high-level initiatives or goals that prompted the decision to buy? For example, was this decision motivated by a company-wide vision? Prompt your clients to discuss what lead to the decision to work with you and how you're the obvious choice.
  • What was the buying process like? Did you notice anything exceptional or any points of friction? This is an opportunity for the client to comment on how seamless and easy you make the buying process. Get them to describe what went well from start to finish.
  • How would you have changed the buying process, if at all? This is an opportunity for you to fine-tune your process to accommodate future buyers.
  • Who on your team was involved in the buying process? This will give readers more background on the key players involved from executives to project managers. With this information, readers can see who they may potentially need to involve in the decision-making process on their teams.

case-study-questions_10

Case Study Interview Questions About the Customer's Business Case

Your case study questions should ask about your product or solution's impact on the customer's employees, teams, metrics, and goals. These questions allow the client to praise the value of your service and tell others exactly what benefits they derived from it.

When readers review your product or service's impact on the client, it enforces the belief that the case study is credible.

  • How long have you been using our product? This will help readers gauge how long it took to see results and your overall satisfaction with the product or service.
  • How many different people at your company use our product? This will help readers gauge how they can adapt the product to their teams if similar in size.
  • Are there multiple departments or teams using our product? This will demonstrate how great of an impact your product has made across departments.
  • How do you and your team currently use the product? What types of goals or tasks are you using the product to accomplish? Get specifics on how the product actively helps the client achieve their goals.
  • If other teams or departments are using our product, do you know how they're using it? With this information, leads can picture how they can use your product across their teams and how it may improve their workflow and metrics.
  • What was the most obvious advantage you felt our product offered during the sales process? The interviewee should explain the benefits they've gained from using your product or service. This is important for convincing other leads you are better than the competition.
  • Were there any other advantages you discovered after using the product more regularly? Your interviewee may have experienced some additional benefits from using your product. Have them describe in detail what these advantages are and how they've helped the company improve.
  • Are there any metrics or KPIs you track with our product? What are they? The more numbers and data the client can provide, the better.
  • Were you tracking any metrics prior to using our product? What were they? This will allow readers to get a clear, before-and-after comparison of using your product.
  • How has our product impacted your core metrics? This is an opportunity for your clients to drive home how your product assisted them in hitting their metrics and goals.

case-study-questions_1

Case Study Interview Questions About the Buying Team and Internal Advocates

See if there are any individuals at the customer's company who are advocates for your product.

  • Are there any additional team members you consider to be advocates for our product? For example, does anyone stick out as a "power user" or product expert on your team? You may want to interview and include these power users in your case study as well. Consider asking them for tips on using your service or product.
  • Is there anyone else on your team you think we should talk to? Again, the more people can share their experience using your product, the better.
  • Are there any team members who you think might not be the biggest fans of our product or who might need more training? Providing extra support to those struggling with your product may improve their user experience and turn into an opportunity to not only learn about their obstacles but turn them into a product fan
  • Would you share some details about how your team implemented our product? Get as much information as possible about the rollout. Hopefully, they'll gush about how seamless the process was.
  • Who from your company was involved in implementing our product? This will give readers more insight into who needs to be involved for a successful rollout of their own.
  • Were there any internal risks or additional costs involved with implementing our product? If so, how did you address them? This will give insight into the client's process and rollout and this case study question will likely provide tips on what potential leads should be on the lookout for.
  • Is there a training process in place for your team's use of our product? If so, what does it look like? If your company provided support and training to the client, have them describe that experience.
  • About how long does it take a new team member to get up to speed with our product? This will help leads determine how much time it will take to onboard an employee to your using your product. If a new user can quickly get started seamlessly, it bodes well for you.
  • What was your main concern about rolling this product out to your company? Describing their challenges in detail will provide readers with useful insight.

case-study-questions_8

Case Study Interview Questions About Customer Success

Has the customer found success with your product? Ask these questions to learn more.

  • By using our product can you measure any reduced costs? If it has, you'll want to emphasize those savings in your case study.
  • By using our product can you measure any improvements in productivity or time savings? Any metrics or specific stories your interviewee can provide will help demonstrate the value of your product.
  • By using our product can you measure any increases in revenue or growth? Again, say it with numbers and data whenever possible.
  • Are you likely to recommend our product to a friend or colleague? Recommendations from existing customers are some of the best marketing you can get.
  • How has our product impacted your success? Your team's success? Getting the interviewee to describe how your product played an integral role in solving their challenges will show leads that they can also have success using your product.
  • In the beginning, you had XYZ concerns; how do you feel about them now? Let them explain how working with your company eliminated those concerns.
  • I noticed your team is currently doing XYZ with our product. Tell me more about how that helps your business. Illustrate to your readers how current customers are using your product to solve additional challenges. It will convey how versatile your product is.
  • Have you thought about using our product for a new use case with your team or at your company? The more examples of use cases the client can provide, the better.
  • How do you measure the value our product provides? Have the interviewee illustrate what metrics they use to gauge the product's success and how. Data is helpful, but you should go beyond the numbers. Maybe your product improved company morale and how teams work together.

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Case Study Interview Questions About Product Feedback

Ask the customer if they'd recommend your product to others. A strong recommendation will help potential clients be more open to purchasing your product.

  • How do other companies in this industry solve the problems you had before you purchased our product? This will give you insight into how other companies may be functioning without your product and how you can assist them.
  • Have you ever talked about our product to any of your clients or peers? What did you say? This can provide you with more leads and a chance to get a referral.
  • Why would you recommend our product to a friend or client? Be sure they pinpoint which features they would highlight in a recommendation.
  • Can you think of any use cases your customers might have for our product? Similar industries may have similar issues that need solutions. Your interviewee may be able to provide a use case you haven't come up with.
  • What is your advice for other teams or companies who are tackling problems similar to those you had before you purchased our product? This is another opportunity for your client to talk up your product or service.
  • Do you know someone in X industry who has similar problems to the ones you had prior to using our product? The client can make an introduction so you can interview them about their experience as well.
  • I noticed you work with Company Y. Do you know if they are having any pain points with these processes? This will help you learn how your product has impacted your client's customers and gain insight into what can be improved.
  • Does your company participate in any partner or referral programs? Having a strong referral program will help you increase leads and improve customer retention.
  • Can I send you a referral kit as a thank-you for making a referral and give you the tools to refer someone to us? This is a great strategy to request a referral while rewarding your existing customers.
  • Are you interested in working with us to produce additional marketing content? The more opportunities you can showcase happy customers, the better.

case-study-questions_11

Case Study Interview Questions About Willingness to Make Referrals

  • How likely are you to recommend our product to a friend or client? Ideally, they would definitely refer your product to someone they know.
  • Can you think of any use cases your customers might have for our product? Again, your interviewee is a great source for more leads. Similar industries may have similar issues that need solutions. They may be able to provide a use case you haven't come up with.
  • I noticed you work with Company Y; do you know if they are having any pain points with these processes? This will help you learn how your product has impacted your client's customers and gain insight into what can be improved.

case-study-questions_4

Case Study Interview Questions to Prompt Quote-Worthy Feedback

Enhance your case study with quotable soundbites from the customer. By asking these questions, prospects have more insight into other clients and their success with your product — which helps build trust.

  • How would you describe your process in one sentence prior to using our product? Ideally, this sentence would quickly and descriptively sum up the most prominent pain point or challenge with the previous process.
  • What is your advice to others who might be considering our product? Readers can learn from your customer's experience.
  • What would your team's workflow or process be like without our product? This will drive home the value your product provides and how essential it is to their business.
  • Do you think the investment in our product was worthwhile? Why? Have your customer make the case for the value you provide.
  • What would you say if we told you our product would soon be unavailable? What would this mean to you? Again, this illustrates how integral your product is to their business.
  • How would you describe our product if you were explaining it to a friend? Your customers can often distill the value of your product to their friends better than you can.
  • What do you love about your job? Your company? This gives the reader more background on your customer and their industry.
  • What was the worst part of your process before you started using our product? Ideally, they'd reiterate how your product helped solve this challenge.
  • What do you love about our product? Another great way to get the customer's opinion about what makes your product worth it.
  • Why do you do business with us? Hopefully, your interviewee will share how wonderful your business relationship is.

case-study-questions_0

Case Study Interview Questions About the Customers' Future Goals

Ask the customer about their goals, challenges, and plans for the future. This will provide insight into how a business can grow with your product.

  • What are the biggest challenges on the horizon for your industry? Chances are potential leads within the same industry will have similar challenges.
  • What are your goals for the next three months? Knowing their short-term goals will enable your company to get some quick wins for the client.
  • How would you like to use our product to meet those challenges and goals? This will help potential leads understand that your product can help their business as they scale and grow.
  • Is there anything we can do to help you and your team meet your goals? If you haven't covered it already, this will allow your interviewee to express how you can better assist them.
  • Do you think you will buy more, less, or about the same amount of our product next year? This can help you gauge how your product is used and why.
  • What are the growth plans for your company this year? Your team? This will help you gain insight into how your product can help them achieve future goals.
  • How can we help you meet your long-term goals? Getting specifics on the needs of your clients will help you create a unique solution designed for their needs.
  • What is the long-term impact of using our product? Get their feedback on how your product has created a lasting impact.
  • Are there any initiatives that you personally would like to achieve that our product or team can help with? Again, you want to continue to provide products that help your customers excel.
  • What will you need from us in the future? This will help you anticipate the customer's business needs.
  • Is there anything we can do to improve our product or process for working together in the future? The more feedback you can get about what is and isn't working, the better.

case-study-questions_2

Before you can start putting together your case study, you need to ask your customer's permission.

If you have a customer who's seen success with your product, reach out to them. Use this template to get started:

Thank you & quick request

Hi [customer name],

Thanks again for your business — working with you to [solve X, launch Y, take advantage of Z opportunity] has been extremely rewarding, and I'm looking forward to more collaboration in the future.

[Name of your company] is building a library of case studies to include on our site. We're looking for successful companies using [product] to solve interesting challenges, and your team immediately came to mind. Are you open to [customer company name] being featured?

It should be a lightweight process — [I, a product marketer] will ask you roughly [10, 15, 20] questions via email or phone about your experience and results. This case study will include a blurb about your company and a link to your homepage (which hopefully will make your SEO team happy!)

In any case, thank you again for the chance to work with you, and I hope you have a great week.

[Your name]

business law case study questions

If one of your customers has recently passed along some praise (to you, their account manager, your boss; on an online forum; to another potential customer; etc.), then send them a version of this email:

Hey [customer name],

Thanks for the great feedback — I'm really glad to hear [product] is working well for you and that [customer company name] is getting the results you're looking for.

My team is actually in the process of building out our library of case studies, and I'd love to include your story. Happy to provide more details if you're potentially interested.

Either way, thank you again, and I look forward to getting more updates on your progress.

business law case study questions

You can also find potential case study customers by usage or product data. For instance, maybe you see a company you sold to 10 months ago just bought eight more seats or upgraded to a new tier. Clearly, they're happy with the solution. Try this template:

I saw you just [invested in our X product; added Y more users; achieved Z product milestone]. Congratulations! I'd love to share your story using [product] with the world -- I think it's a great example of how our product + a dedicated team and a good strategy can achieve awesome results.

Are you open to being featured? If so, I'll send along more details.

business law case study questions

Case Study Benefits

  • Case studies are a form of customer advocacy.
  • Case studies provide a joint-promotion opportunity.
  • Case studies are easily sharable.
  • Case studies build rapport with your customers.
  • Case studies are less opinionated than customer reviews.

1. Case studies are a form of customer advocacy.

If you haven't noticed, customers aren't always quick to trust a brand's advertisements and sales strategies.

With every other brand claiming to be the best in the business, it's hard to sort exaggeration from reality.

This is the most important reason why case studies are effective. They are testimonials from your customers of your service. If someone is considering your business, a case study is a much more convincing piece of marketing or sales material than traditional advertising.

2. Case studies provide a joint-promotion opportunity.

Your business isn't the only one that benefits from a case study. Customers participating in case studies benefit, too.

Think about it. Case studies are free advertisements for your customers, not to mention the SEO factor, too. While they're not promoting their products or services, they're still getting the word out about their business. And, the case study highlights how successful their business is — showing interested leads that they're on the up and up.

3. Case studies are easily sharable.

No matter your role on the sales team, case studies are great to have on hand. You can easily share them with leads, prospects, and clients.

Whether you embed them on your website or save them as a PDF, you can simply send a link to share your case study with others. They can share that link with their peers and colleagues, and so on.

Case studies can also be useful during a sales pitch. In sales, timing is everything. If a customer is explaining a problem that was solved and discussed in your case study, you can quickly find the document and share it with them.

4. Case studies build rapport with your customers.

While case studies are very useful, they do require some back and forth with your customers to obtain the exact feedback you're looking for.

Even though time is involved, the good news is this builds rapport with your most loyal customers. You get to know them on a personal level, and they'll become more than just your most valuable clients.

And, the better the rapport you have with them, the more likely they'll be to recommend your business, products, or services to others.

5. Case studies are less opinionated than customer reviews.

Data is the difference between a case study and a review. Customer reviews are typically based on the customer's opinion of your brand. While they might write a glowing review, it's completely subjective and there's rarely empirical evidence supporting their claim.

Case studies, on the other hand, are more data-driven. While they'll still talk about how great your brand is, they support this claim with quantitative data that's relevant to the reader. It's hard to argue with data.

An effective case study must be genuine and credible. Your case study should explain why certain customers are the right fit for your business and how your company can help meet their specific needs. That way, someone in a similar situation can use your case study as a testimonial for why they should choose your business.

Use the case study questions above to create an ideal customer case study questionnaire. By asking your customers the right questions, you can obtain valuable feedback that can be shared with potential leads and convert them into loyal customers.

Editor’s Note: This article was originally published in June 2021 and has been updated for comprehensiveness.

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business law case study questions

How to solve a business law case study?

Business laws govern the rules of conducting business. These regulations ensure that the market is a fair playing field for all companies. A business law case study takes a specific scenario, fictional or otherwise, and poses questions on the same. S tudents then must read and understand the case to figure out solutions for the problems posed. A business case can be about a company, a particular industry, a market trend, customer behaviour etc.  So, how do you approach a case study? And more importantly, how do you begin to solve it? Well, that is what I am here to help with! Here is a step by step guide to crack a business law case study you can follow.

1} The standard approach

I recommend my students to read the case study multiple times to understand the scenario. Every company adheres to some business laws. The theories ensure an equal playing field for all. 

The standard approach to any business study would be to understand what’s present at face value. Jot down all the information you find. It gives you a primary picture of the case study. Based on this, you can analyze, infer and arrive at a conclusion. 

The opening of any case study sets its context. It gives you some details about the company/individual, their position, the market etc. The main body of the case expands on this premise. Here you find the different scenarios, discussion points and details. 

The ending then poses a problem. Most questions have a standard solution. However, you may find cases that are open-ended and have multiple interpretations. Here is a detailed guide to crack a case study you can follow.  

business law case study questions

Step 1: Understand the problem

The first reading of the case study gives you a good idea of the situation. Read through and note the details of the business law case. It helps you identify certain fundamental facts about the case. 

A reading of the case study explores the scope and expectations of the business law scenario. This also includes the questions posed towards the end of the passage. Understand the problem and identify the resources needed to solve it effectively. 

The subsequent readings further clarify the facts presented. And the more you read the case study, the more alternatives you find to solve it. 

Step 2: Analyze the information given

There are three different theories to solve any case study. These techniques are not limited to business case studies. You can apply them to decode any case study, irrespective of the sector or subject. Some of them I attempt to discuss below. 

a. The Pareto Principle

The Pareto Law, aka 80/20 rule , is an essential analytical method. According to this method, you assume that about 80% of the effects arise from 20% causes. This is useful to determine the key focus areas to analyze. With Pareto rule, you reduce the risk of trial and error.  

Using the Pareto principle, students can highlight the critical sections of the case study that require deeper analysis. Your results are more accurate, effective and easy to execute. It also saves you a lot of time and effort.

To solve your Business law case study

B. mece framework.

MECE or mutually exclusive and collectively exhaustive is a system that helps students categorize the case study. With this format, you categorize information into groups that are exclusive or overlapping. 

With the MECE framework, you avoid confusion and simplify the case study. It improves your chances of success with the case study. 

c. Using an Issue Tree

With the issue tree, you graphically breakdown the case study into a flowchart. This visual representation of the problem saves you a lot of time and trouble. Students can dissect the facts by arranging them vertically on the logic tree. 

Issue tree breaks down complicated problems into smaller sections. It is a smart problem-solving tactic for easier management.

Step 3 -Arrange the alternatives.

Every case study poses multiple alternatives. These alternatives though hypothetical, are factually based. Also, note that these alternatives or opinions are purely objective. Don’t try to pick a side when reading the case study. 

A critical analysis of these alternatives helps you form a hypothesis which I’ll discuss shortly later. Apply the business laws and regulations in these situations. Refer to this book “Crack the Case” by David Ohrvall for a better understanding of business law case interviews.

Step 4: Develop a hypothesis.

A hypothesis is a statement that lays down the fundamental assumptions and predictions for the case study. Note that the hypothesis is not a question but a statement. The entire case study then becomes a justification for this premise. 

You can use a hypothesis to crack a business law case study . It is a more academic approach to derive theory from the given evidence. 

The hypothesis sets the foundation for your answers. You can then move on to question, prove/disprove the premise as the solution progresses.

Step 5: Structuring your arguments

Remember your argument centres around the hypothesis. Combine the confirmed facts and your analysis to recreate the scenario. This helps fill in the gap in the case study. 

Giving your arguments a structure also makes them more understandable. Start with a short introductory paragraph where you reinstate the given facts. Then you can build upon them in the main body. 

The conclusion should tie the loose ends neatly, helping the reader arrive at a definitive ending. You can also compare the case with other similar scenarios to solidify your argument. 

Step 6: Arriving at a solution

Solving the case study is an organic process. Half the puzzle is already solved in the case study. The other half, you can deduce from the information provided. It is a safe and straightforward way to come at a rational conclusion. 

Note that the solution should not be a coloured perspective, but an objective extraction. Begin with a list of your key findings and research methodology. A good case study is compact yet contains all the details. 

Step 7: Referencing and citations

This is the last part of the process that comes after the conclusion. It is a section where you state the resources and references used to crack the case study. Citing your sources is both ethically and legally acceptable. It protects you from plagiarism charges. 

There are three main citation formats- MLA, APA and Harvard styles. I recommend APA or Harvard style referencing for scientific/analytical answers. If your case study analysis is descriptive, then MLA is more suitable. You can refer to the referencing guide at your University website for more details. 

You can add annotations and footnotes to cram in additional details. This is a great way to earn some extra brownie points. Don’t forget to cite the sources for diagrams and charts used for your answers as well. Use CiteFast and other tools to get instant and accurate citations. 

2} Elements of a business case study

Every business case study consists of three main elements. First is the scenario, where you find details about the case. The case can discuss issues like company contracts, partnerships, employee behaviour etc. 

Most case studies deal with a particular company, employee or entrepreneur’s decision. As a student, you have to put yourself in their shoes and take proactive action to resolve the issue. This helps you understand the subject and its concepts much better than mere classroom learning.

The second part focuses on the crux of the issue. The case study usually ends with a set of questions based on the passage given. These questions are solely based on the given section. All the answers are either present in the case or can be deduced from it. 

The last part is the hypothesis, where you develop a premise to predict a possible explanation of the issue. It follows a logical pattern, where you apply certain business law theories to figure a suitable solution.  

3} Need for business law case study

Business law case studies are pretty relevant for students to understand how companies work. It presents a realistic scenario that you can follow, decode and understand. Any business holding must cater to specific rules and regulations under the law. 

And as a student of business law, you learn about these regulations and their application in a real-life situation. This is where case studies come into the picture. It gives you an accurate account of how and where to implement these strategies. 

Business case studies ground your theoretical coursework in a practical scenario. Students can understand the application and need for business laws. 

business law case study questions

4} The bottom line

Trade and commerce are integral parts of any society. And every venture or industry needs a set of standard principles. With case studies, you have an opportunity to explore the different aspects of the business from an objective perspective. 

Decoding a business law case study is a step-by-step process. 

Business law combines the legal and commercial aspects of an enterprise. It gives an in-depth insight into a situation.

I hope my approach would help you grasp the case and arrive at an eventual solution. 

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CA Foundation Business Law Study Material Question Bank Pdf

CA Foundation Business Law Study Material Question Bank Pdf | CA Foundation Law Case Studies Questions with Answers

CA Foundation Business Law: If you want to learn the subjects and their concepts deeply then downloading the officially released CA foundation business law paper 2 study material is the best solution. Are you looking for the same in pdf format? You have stepped into the right place where you can acquire the pdf formatted Business law CA foundation program study notes along with the chapter-wise weightage details. Let’s dive in!

  • ICAI CA Foundation Business Law Study Material
  • CA Foundation Business Law Study Material
  • CA Foundation Business Law Notes

Preparation Tips For Business Law CA Foundation Examination

  • Where can you find the CA Foundation law chapter-wise questions and answers pdf?
  • Which chapters are important in CA Foundation Law?
  • How do I clear my CA Foundation law?

Important Case Studies for CA Foundation Law | ICAI CA Foundation Business Law Study Material

The institute of chartered accountants of India (ICAI) conducting body introduces the new syllabus and the exam resources for the respective students who have applied for the CA courses. CA Foundation is the first-level chartered accountancy course. CA foundation business law is the second paper in the CA foundation program. Students can benefit by downloading the ICAI CA foundation business law handwritten notes pdf provided here.

As it includes an explanation of the core concepts of the second paper in a comprehensive and friendly pattern. All foundation course candidates can understand and learn the subject so efficiently and can answer any type of question with confidence. Here, you can find the list of important questions with answers, MCQs with solutions, True and false type questions, and Important Case Studies for CA Foundation Business Law.

CA Foundation Law Case Studies Questions with Answers | CA Foundation Business Law Study Material

We have curated the list of unit-wise CA foundation business law written notes for revision here. It covers the revised syllabus and its core topics questions and answers along with tips to prepare and present the answers in the CA foundation paper 2A business law examination.

ICAI CA Foundation Law Study Material Unit 1 Indian Contract Act, 1872

  • Nature of Contract
  • Offer & Acceptance
  • Capacity to Contract
  • Consideration
  • Free Consent
  • Legality of Object & Consideration
  • Void Agreements
  • Contingent & Quasi Contracts
  • Performance of a Contract
  • Discharge of a Contract

CA Foundation Law Case Study Pdf Unit 2 Sale of Goods Act, 1930

  • Formation of Contract of Sale
  • Conditions & Warranties
  • Transfer of Ownership
  • Unpaid Seller

CA Foundation Law Question Bank Pdf Unit 3 Indian Partnership Act, 1932

  • General Nature of Partnership
  • Relations of Partners
  • Registration of a Firm & Dissolution of a Firm

CA Foundation Law Questions with Answers Unit 4 Limited Liability Partnership Act, 2008

  • Limited Liability Partnership Act, 2008

CA Foundation Law Case Study Questions Unit 5 Companies Act, 2013

  • Companies Act, 2013

CA Foundation Business Law Notes | CA Foundation Paper 2A Business Law Study Material PDF Unit-Wise

Attain the unit-wise study notes of CA Foundation business law from below and start downloading them for free of charge. After downloading them do practice and study regularly from the provided study material and score well in the CA foundation paper 2A law examination.

CA Foundation Business Law Notes Pdf Unit 1 Indian Contract Act, 1872

  • Nature of Contracts Notes
  • Offer and Acceptance Notes
  • Consideration Notes
  • Capacity of Parties Notes
  • Free Consent Notes
  • Void Agreements Notes
  • Contingent Contracts and Quasi Contracts Notes
  • Performance of a Contract Notes
  • Discharge of a Contract Notes

CA Foundation Law Handwritten Notes Pdf Free Download Unit 2 Sale of Goods Act, 1930

  • Formation of Contract of Sale Notes
  • Conditions and Warranties Notes
  • Transfer of Ownership Notes
  • Performance of a Contract: Delivery and Payment Notes
  • Rights of Buyer & Rights of Unpaid Seller Notes
  • Auction Sale Notes

Business Law Notes for CA Foundation Unit 3 Indian Partnership Act, 1932

  • General Nature of a Partnership Notes
  • Registration of a Firm Notes
  • Relations of Partners Notes
  • Reconstitution and Dissolution of a Firm Notes

CA Foundation Law Revision Notes Unit 4 Limited Liability Partnership Act, 2008

  • The Limited Liability Partnership Act, 2008 Notes

Law Notes CA Foundation Unit 5 Companies Act, 2013

  • The Companies Act, 2013 Notes

Do look at the attached link about the previous papers on paper 2A business law chartered accountancy foundation program ie., CA Foundation Business Law Question Paper , and practice more for scoring the best marks in the final paper.

CA Foundation Law Chapter Wise Weightage

For scoring great marks in paper 2 of the CA foundation, preparation is the first and standard step to follow. To make that preparation stage so smooth for every student, here are some tips that you should consider and do one after other:

  • Initially, check the released exam schedule, exam pattern, new syllabus, sample and previous question papers, study material, and revision notes.
  • Now, create your own study timetable by taking the help of the CA foundation law chapter-wise weightage.
  • Answering the question in the correct way is more important so present it in 3 parts where the first group implies problem identification, the second is a legal solution, and then come with the conclusion part.
  • Stick to the syllabus and complete all the concepts while preparing.
  • Answer all the questions in mock test papers and fill the knowledge gap.

FAQs Related To Chartered Accountancy Business Law Study Notes PDF

1. Where can you find the CA Foundation law chapter-wise questions and answers pdf?

Gstguntur.com is the right place to find the CA Foundation business law chapter-wise questions and answers in pdf format.

2. Which chapters are important in CA Foundation Law?

In any paper of the CA foundation course, you will get to see some of the important chapters which help to score minimum marks. In the business law ca foundation paper, the chapters that are crucial are the Indian contract act 1872, The sale of goods act, the Indian Partnership Act, and the Indian Companies act.

3. How do I clear my CA Foundation law?

Planning the proper strategy and focusing on it will make sure to clear all the difficult examinations in your life. So, be on it and start preparation with good exam resources like CA foundation business law study material, MCQs, and important questions & answers.

Key Outcomes

Believing that the given information related to CA Foundation Law Study Material Pdf free download assists you in preparing for the exam and gaining knowledge. If you need any other guidance on the Chartered Accountancy Business Law study notes pdf, please drop your suggestion in the comments below and get the best solution. Be with us and check the latest updates on CA Foundation Study Material, New Syllabus, Suggested Books, etc.

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    One of the major challenges students have in business law and other law courses are answering questions under the case study. In this article, I will explain how to answer any law case study question following the same rule you are aware of and which is generally recommended. The IRAC or IDAC Principle. Law Case Study Tips

  15. Business Law: Case Studies Examples

    Words: 1297 Pages: 4 Case Study No. 1 - Coca-Cola Co. v. Babyback's Int'l, Inc., 806 N.E.2d 37 (Ind.Ct.App. 2004) Description of Facts The facts relate to a conflict of assertion and denial of the formation of contractual obligations between CCE (Coca-Cola Enterprises) and Babyback's International Inc.

  16. Business Law Case Study Solutions With Examples

    Mr. Danie Mcsmith recently returned a leased car to GM. However, they charged him for not returning the service history and the manual with the car. Macsmith is unwilling to pay anything to the company since he claims that he has not received any service history or manual from the supplier of the car that was leased.

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    Test and improve your knowledge of Business 103: Introductory Business Law with fun multiple choice exams you can take online with Study.com. ... Answered 0 of 15 questions. 0:00.

  18. Guidelines on Case Study Questions in Business Law & Sample Case

    The following are some steps that you can use to effectively answer case study questions in your business law course. The key is being able to identify legal issues and to apply the facts of the case to the appropriate legal principles. Clearly state the position of both the plaintiff and the defendant and come to a conclusion that you think ...

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    30 mins read BBA Study Material / BCOM Study Material Download Business Law Notes, books, syllabus PDF for MBA, BBA, B.COM 2024. We provide complete business law pdf .

  20. 100 Case Study Interview Questions [Updated for 2020]

    Some of the essential things that your questionnaire should cover include: The problem faced by the client before choosing your organization. Why they chose your company. How your product solved the problem clients faced. The measurable results of the service provided. Data and metrics that prove the success of your service or product, if possible.

  21. How to solve a business law case study?

    Step 1: Understand the problem The first reading of the case study gives you a good idea of the situation. Read through and note the details of the business law case. It helps you identify certain fundamental facts about the case. A reading of the case study explores the scope and expectations of the business law scenario.

  22. Business Law: Case Study Questions And Answers

    Business Law: Case Study Questions And Answers. 1320 Words 6 Pages. 6/2/16 - a meeting was held with Shane, in the presence of his Union Representative, Tom Brice, to discuss the allegation that he violated DOT&PF's Unauthorized Expenditures/Purchases P&P #10.01.022, when he purchased meals while traveling for work on May 16 - 17, 2016.

  23. CA Foundation Business Law Study Material Question Bank Pdf

    CA Foundation Law Case Studies Questions with Answers | CA Foundation Business Law Study Material We have curated the list of unit-wise CA foundation business law written notes for revision here. It covers the revised syllabus and its core topics questions and answers along with tips to prepare and present the answers in the CA foundation paper ...